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Company life

How to Optimize Your Customer Follow-Up ?

How to optimize your customer follow-up? Following up with a prospect is always a delicate operation. Fear of appearing oppressive, of getting another rejection or of not knowing what to say when getting back in contact – there are many reasons for procrastinating with this task. Yet studies show that 80% of sales come after […]


Career management

7 Key Strategies for Better Customer Loyalty

Customer loyalty is just as important as finding new clients. It’s through these customers that your sales level can be maintained. You will look to the future more serenely. But how do you establish a sustainable relationship with your customers? What are the winning strategies? Customer loyalty means: A savings in costs (finding a new […]


Career management

Break the ice!

June is here once again bringing with it its horde of cocktail parties, dinners and various galas.  For some people, it’s routine, for others it’s torture.  How can you transform these situations into unique opportunities to make yourself known, to expand your network (it can never be too large) and to shine? It’s not easy […]


Entrepreneurship

The benefits of e-commerce

Online selling is unavoidable today for businesses of all sizes. But what are its benefits? What are the strategies to adopt to increase sales? To answer these questions, we interviewed Michael Bliah, president and co-founder of Le Site. This Montreal company that specializes in developing online e-commerce websites, has just won the Best B2B User […]


Career management

Table networking…

I assure you that I am not offering lessons on how to hold your cutlery (although)…yet, it is important to recognize that your table manner is far from perfect and occasionally of significant consequence.  It says a lot about your social position and values.  Of course, society has evolved, as have “good manners.”  Cultural diversity […]


Career management

The qualities needed to be a good real estate agent

So you want to become a real estate broker? To find out if you have the right profile, read what Roseline Pierre-Louis, a real estate broker with Groupe Larivière, told is when we asked her what, in her opinion, are the main qualities needed to be a good real estate agent. Enjoying human contact First […]


Interview

The best techniques to close a sale

Have you convinced your client of the benefits of your product or service with a compelling argument? It’s time to close the sale. So that your efforts don’t come to nothing, there are certain techniques required. Béatrice Javaudin, president of Clientis, a company specializing in business development, shared her best tips with us. What are […]


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