Book air travel for internal and external guests, answer questions and provide general information about travel with WestJet; Provide pre and post booking support, such as changing and cancelling reservations, using the our reservation[...]
Technology Assisting customers with shipping details and account challenges Loading, scanning, logging and calling resolution freight Cash reconciliation including deposits, key control Communication Communicating in a positive manner [...]
Customer Service Orientation Serving our customers in the most efficient and courteous manner on the telephone and in person Up-selling and cross selling Corporate Products and Services Handling customer complaints and inquiries Proble[...]
Develop and execute account and commodity sales strategy Assess and mitigate key risks to the business strategy Meet yield, price, total revenue targets and standards Lead the development and execution of contract renewals implementing[...]