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Job details

We are growing our Sales Teams at PAG Direct! We are seeking to add dynamic and experienced Sales Consultants at our Toyota and Hyundai stores! Role Description The Sales Consultant role at PAG Direct is a full-time, on-site position based in the GTA, Thornhill and Richmond Hill, ON. In this role, the Sales Consultant engages directly with guests to understand their needs, present suitable new and pre-owned vehicle options, and guide them through the entire sales process. Day-to-day responsibilities include conducting needs assessments, providing product demonstrations, explaining features and benefits of gas, hybrid, and EV models, and preparing accurate quotes. The Sales Consultant assists guests with financing and leasing options, supports trade-in evaluations, and ensures all documentation is completed accurately and efficiently. The role also involves following up with prospective and existing guests, maintaining detailed records in dealership systems, and collaborating with service and parts teams to deliver a seamless, customer-focused experience. Qualifications Candidates should possess strong Sales Consulting and Consulting skills to identify guest needs and recommend appropriate vehicles and solutions. Candidates should demonstrate excellent Customer Service and Customer Satisfaction skills to build trust, foster long-term relationships, and ensure a positive experience. Candidates should have clear and professional Communication skills, both verbal and written, to explain vehicle features, pricing, and financing options. Previous experience in automotive sales or retail sales is beneficial. Comfort working with digital tools, CRM systems, and online sales platforms is an asset. Ability to work on-site, including evenings and weekends as required, and maintain a professional demeanor in a fast-paced environment. Valid G driver’s license with a clean driving record is preferred. High school diploma or equivalent required; post-secondary education in business or a related field is an asset.

What you’ll do

Engage with guests to identify their vehicle needs and guide them through the sales process for new and pre-owned cars. Responsibilities include providing product demonstrations, preparing quotes, and collaborating with service teams to ensure customer satisfaction.

Requirements

Candidates must have a high school diploma and a valid G driver's license with a clean record. Strong communication and customer service skills are required, with experience in automotive sales and CRM tools being an asset.

Listed skills

• Customer service · Preferred
• Communication · Preferred

Other relevant skills

Identified from the job description. Confirm important requirements above.

• Sales Consulting
• Customer Service
• Customer Satisfaction
• Communication
• Automotive Sales
• Retail Sales
• CRM Systems
• Needs Assessment
• Product Demonstrations
• Financing and Leasing

Job areas

• Sales
• Retail
• Customer Service & Support
• Transportation