Keep all vehicles clean and ready for delivery or display Proper day-to-day presentation and maintenance of inventory (signage, moving & tracking vehicles within the dealership) Lot presentation (housekeeping, display) Exceeding our cu[...]
Handling heavy outbound and inbound on-line contacts. Proactively identify guest's needs while offering a superior guest experience and appropriate advice in accordance with business objectives Responding to customer inquiries in timel[...]
Handling customer calls regarding appointment cycle, and ensuring all service appointments are scheduled when due. Review unconfirmed appointments in the system and contact customers to confirm several days prior to scheduled appointme[...]
Provide exceptional customer service by determining each prospective client's vehicle needs by asking questions and listening. Promote new business and contribute to the company's customer base by seeking new customers through prospect[...]
Direct customers to the correct department or personnel, notify the appropriate Product/Service Advisor that a customer is waiting, or introduce the customers to advisor. Answer basic customer inquiries and refer more extensive inquiri[...]
UNLIMITED POSSIBILITIES AHEAD. Position: General Accounting AssociateStatus: Full-Time: 12-month Contract Dealership: OpenRoad Head Office BurnabyDepartment: Accounting We believe in doing good for our customers and for ourselves. Whether it's
Handling heavy outbound and inbound phone contacts. Following up with customers about their experience at OpenRoad. Contacting customers to schedule appointments. Providing customers positive experiences through excellent service. Forw[...]
Recommend innovative changes and streamlining technology to improve business effectiveness and efficiency. Work with various departments (such as Accounting, Finance, BDC, Marketing, QA, and HR) and Business Technology team to build re[...]
Analyzing the current lease portfolio to identify opportunities for renewing these guests into another lease contract. Contacting guests prior to lease-end in order to schedule a vehicle inspection of their current vehicle. Working in [...]