Inside Sales Rep

Job summary

The Inside Sales Representative serves as a key customer contact responsible for recommending trench safety equipment, processing rental contracts, and generating new business leads. They also manage showroom operations, assist with equipment loading, and coordinate delivery logistics to ensure customer satisfaction.

Job details

Great company. Great people. Great opportunities. If you’d like the chance to make your mark with the world’s largest equipment rental provider, come build your future with United Rentals! As an Inside Sales Rep, you will serve as a key customer contact and consultant at our Trench Safety branch, with responsibility for recommending solutions to the customer, quoting, selling and fulfilling orders for our equipment and services based on their needs. You will be dedicated to underground trench safety equipment rental and supply needs. It's a great job for an ambitious professional who has an interest in our industry and can build relationships and provide outstanding customer service. You'll multi-task, learn plenty and build your ability to drive sales and branch growth. What you'll do: Process rental quotations, reservations and contracts Establish new rental and sales accounts by serving walk-in and call-in customers; generate leads for new business and communicate leads with Outside Sales Representatives Educate customers about proper equipment use Assist customers with the loading and unloading of equipment Dispatch delivery trucks and manage customer expectations regarding delivery Maintain a clean and presentable showroom, sufficiently stocked with merchandise Other duties assigned as needed Requirements: Bachelor's degree preferred or equivalent experience Knowledge of trench safety related products and applications are preferred Exceptional relationship-building and customer service skills Strong ability to multitask in a fast-paced environment Excellent teamwork, interpersonal and communication skills Keen attention to detail and diligent attention to safety Valid driver's license with acceptable driving record This position is deemed Safety Sensitive for purposes of United Rentals’ policies and procedures. Why join us? We don’t just “talk the talk!” We’re an award-winning company (recently named a Glassdoor Best Place to Work in 2026) that truly cares about our people - That’s why we offer best-in-class benefits and perks that will support you and your family. In addition to our health and financial plans, we also offer: Paid Parental Leave United Compassion Fund Employee Discount Program Career Development & Promotional Opportunities Additional Vacation Buy Up Program (US Only) Early Wage Access through Payactiv (US Hourly Only) Paid Sick Leave An inclusive and welcoming culture Explore our comprehensive U.S. benefit offerings For Canadian benefits, click here United Rentals, Inc. is an Equal Opportunity Employer and makes employment decisions regardless of race, color, religion, sex, national origin, age, genetic information, citizenship status, veteran status, sexual orientation, gender identity, disability, or any other status protected by law. If you need a reasonable accommodation at any point of the application process, please email careers@ur.com for assistance. At United Rentals, we proudly hire active duty members, veterans, reservists, and their families. The values that define your service—leadership, discipline, integrity, and teamwork—are the same values that drive our success. With many veterans already part of our team, we’re ready to help you transition into a rewarding career. United Rentals consists of a wide variety of roles with different duties and responsibilities. The actual pay rate offered to candidates varies depending upon a wide range of factors including specific position, education, training, experience, skills, and ability. Compensation Range: $23.60 - $34.00

What you’ll do

The Inside Sales Representative serves as a key customer contact responsible for recommending trench safety equipment, processing rental contracts, and generating new business leads. They also manage showroom operations, assist with equipment loading, and coordinate delivery logistics to ensure customer satisfaction.

Requirements

Candidates should possess strong interpersonal skills, the ability to multitask in a fast-paced environment, and a keen attention to safety. A bachelor's degree is preferred, along with knowledge of trench safety products and a valid driver's license.

Benefits

• Paid Parental Leave
• United Compassion Fund
• Employee Discount Program
• Career Development Opportunities
• Promotional Opportunities
• Additional Vacation Buy Up Program
• Early Wage Access
• Paid Sick Leave
• Health Plans
• Financial Plans

Listed skills

• Customer service · Preferred
• Teamwork · Preferred
• Order Fulfillment · Preferred
• Sales · Preferred
• Communication · Preferred
• Multitasking · Preferred
• Inventory management · Preferred
• Relationship Building · Preferred
• Conflict Resolution · Preferred

Other relevant skills

Identified from the job description. Confirm important requirements above.

• Sales
• Customer Service
• Relationship Building
• Rental Quotations
• Order Fulfillment
• Lead Generation
• Equipment Safety
• Multitasking
• Communication
• Teamwork
• Dispatching
• Inventory Management
• Conflict Resolution
• Technical Knowledge
• Detail Oriented
• Valid Driver's License
• Compassion
• Merchandising
• Loading And Unloading
• Good Driving Record
• Selling Techniques
• Outside Sales
• Reservations
• Order Fulfillment Management
• Inside Sales
• Expectation Management
• Showrooms
• Trenching

Job areas

• Sales
• Construction
• Customer Service & Support
• Logistics
• Security & Safety
• Inside Sales Representative
• Commercial Sales Representatives
• Sales Representatives of Services, Except Advertising, Insurance, Financial Services, and Travel

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