Account Manager

Job summary

Build and grow customer relationships within an assigned territory, identify sales opportunities, and deliver product demonstrations and tailored solutions to improve customers’ productivity, efficiency, and safety. Manage territory plans, account activity, CRM records, and sales performance while collaborating with internal teams to support customers and projects.

Job details

Bilingual Account Manager Location:Montreal, Quebec, Canada(Hybrid) Industry: Construction Work Setting: Hybrid Are you passionate about building strong customer relationships and driving sales success in the construction industry? We are seeking a motivated Account Manager to develop and grow customer relationships within an assigned territory. In this role, you will act as a trusted advisor to customers, providing product expertise, identifying business opportunities, and delivering solutions that enhance productivity, safety, and operational performance. You'll enjoy the autonomy to manage your territory, oversee customer accounts, and drive business growth through consultative selling and outstanding customer service. Key Responsibilities Build and maintain long-term relationships with existing and prospective customers within an assigned territory. Identify new business opportunities and develop strategies to grow sales and market share. Conduct regular customer visits at job sites, offices, and project locations to understand business needs and provide tailored solutions. Deliver product demonstrations and technical presentations to showcase the value and benefits of company offerings. Serve as a trusted consultant, helping customers improve productivity, efficiency, and safety through innovative solutions. Develop and execute territory plans to maximize customer engagement and sales performance. Manage daily activities and customer interactions to ensure efficient territory coverage and account development. Maintain accurate records of sales activities, opportunities, customer meetings, and pipeline updates using CRM platforms. Collaborate with internal teams to ensure seamless customer support and successful project outcomes. Track sales performance against targets and identify opportunities for continuous improvement. Required Qualifications Minimum 3 years of outside sales experience, preferably within a target-driven or business development environment. High School Diploma or equivalent required; Bachelor's Degree preferred. Experience managing customer accounts and developing business relationships. Proficiency with CRM tools such as Salesforce or similar customer relationship management platforms. Valid driver's license and willingness to travel frequently within the assigned territory. Ability to work flexible schedules to meet customer and business needs. Preferred Qualifications Experience within construction, industrial, manufacturing, building materials, tools, equipment, or related industries. Bilingual communication skills in English and French are highly desirable for customer-facing environments. Key Skills Consultative Selling Account Management Business Development Territory Management Customer Relationship Management Sales Forecasting & Pipeline Management Negotiation & Influencing Product Demonstration Communication & Presentation Skills Time Management Problem Solving

What you’ll do

Build and grow customer relationships within an assigned territory, identify sales opportunities, and deliver product demonstrations and tailored solutions to improve customers’ productivity, efficiency, and safety. Manage territory plans, account activity, CRM records, and sales performance while collaborating with internal teams to support customers and projects.

Requirements

At least three years of outside sales experience is required, along with a high school diploma or equivalent; a bachelor’s degree is preferred. Candidates should have account management and relationship-building experience, CRM proficiency, a valid driver’s license, and willingness to travel frequently; English-French bilingual communication is highly desirable.

Listed skills

• Time management · Preferred
• Customer service · Preferred
• Problem solving · Preferred
• Territory Management · Preferred
• Account Management · Preferred
• Negotiation · Preferred
• Communication · Preferred
• Consultative Selling · Preferred
• Business development · Preferred

Other relevant skills

Identified from the job description. Confirm important requirements above.

• Consultative Selling
• Account Management
• Business Development
• Territory Management
• Customer Relationship Management
• Sales Forecasting
• Pipeline Management
• Negotiation
• Influencing
• Product Demonstration
• Communication
• Presentation Skills
• Time Management
• Problem Solving
• Customer Service
• CRM Proficiency

Job areas

• Sales
• Construction
• Customer Service & Support
• Management & Leadership

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