Senior Inside Sales Representative
- Montréal, QC
- Hybrid
- Posted Oct 16, 2026
- 1 position
$80,000–$110,000 / year
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- Employment type
- Full-time
- Experience level
- Senior · 5+ years
- Minimum education
- College diploma
- Posting language
- English
- Working hours
- 40 hours per week
- Office presence
- 3 days per week
- Seniority
- Associate
- Application method
- Direct apply is available
Job summary
Process customer orders, quotations, returns, and inquiries while providing product information and technical support to drive new and repeat business. Identify cross-selling and upselling opportunities, prepare pricing and sales terms, coordinate shipments with customers and suppliers, and maintain accurate customer records.
Job details
Sirius Personnel is a Placement and Headhunting Agency that Specializes in Sales and Marketing Professionals in Canada. (www.siriuspersonnel.com) Profile: Our client sells pipes, fittings and valves to a variety of industries and is looking for a senior technical inside sales rep. Your role will be a combination of customer service, order entry, sourcing of products and sales. Territory: Workplace: Hybrid-3 days Montreal office+ 2 days at home Products/Services: Pipes, fittings and valves Salary: Base $80,000-$110,000 Commissions/Bonus: 20%-25% bonus annually based on company results Car allowance: N/A Expense’s reimbursement: N/A Other Benefits: Extended health care which includes vision care and 90% coverage of prescription drugs Dental care Life insurance Long term disability Short term disability Retirement savings plan with match Functions: Process customer orders, quotations, returns and inquiries accurately and efficiently. Drive new and repeat business by providing timely, accurate product information and technical support. Identify opportunities to increase sales through cross-selling and upselling, while enhancing customer satisfaction and profitability. Prepare pricing, credit arrangements and sales terms in accordance with company policies and customer account requirements. Monitor scheduled shipments to ensure on-time delivery and coordinate follow-ups or expedited shipments when necessary. Follow up with customers after sales to ensure satisfaction, address concerns and resolve any issues. Maintain accurate customer records and respond to requests for product information, catalogues and samples. Liaise with suppliers to obtain accurate shipment updates and expected delivery dates. Requirements: Development vs Maintenance: 10% vs 90% Road vs Office: 0% vs 100% Languages: French and English (written and spoken) Education: College degree or equivalent experience Training: On the job training provided but industry experience required Overnight Travel: No overnight travel required Years of experience: At least 5 years relevant experience Other requirements: Understands specifications Transferable contacts: N/A Transferable Knowledge: Knowledge of pipes fittings and valves is important
What you’ll do
Process customer orders, quotations, returns, and inquiries while providing product information and technical support to drive new and repeat business. Identify cross-selling and upselling opportunities, prepare pricing and sales terms, coordinate shipments with customers and suppliers, and maintain accurate customer records.
Requirements
Requires at least five years of relevant experience, knowledge of pipes, fittings, and valves, and the ability to understand product specifications. A college degree or equivalent experience is required, along with written and spoken French and English; industry experience is required, and on-the-job training is provided.
Benefits
- Extended Health Care
- Vision Care
- Prescription Drug Coverage
- Dental Care
- Life Insurance
- Long-Term Disability
- Short-Term Disability
- Retirement Savings Plan With Employer Match
Listed skills
- Customer service · Preferred
- Upselling · Preferred
- Technical Support · Preferred
Other relevant skills
Identified from the job description. Confirm important requirements above.
- Inside Sales
- Technical Sales
- Customer Service
- Order Processing
- Quotation Preparation
- Product Sourcing
- Cross-Selling
- Upselling
- Product Information
- Technical Support
- Pricing
- Credit Arrangements
- Shipment Coordination
- Customer Follow-Up
- Supplier Liaison
- Pipes, Fittings, And Valves
Job areas
- Sales
- Customer Service & Support
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