Inside Sales Representative

Job summary

The Inside Sales Representative will support account managers by generating quotes, processing orders, and managing supplier configurations. They will also build and maintain client relationships while managing the sales pipeline and deal registrations.

Job details

Inside Sales Representative Who We Are: Quadbridge is a fast-growing North American IT solutions provider, empowering businesses to navigate complex challenges daily, through strong partnerships with leading technology providers and close collaboration with our team and customers. With locations in Kitchener, Montreal and Vancouver, we strive to create an energetic, fun workplace where ambitious, like-minded teammates collaborate, innovate, and thrive as we continue to grow our national footprint. We are Quadbridge. See how we’re building tomorrow’s solutions, together. Position Summary: Are you ready to break into the world of sales? We’re looking for a motivated individual to join us as an Inside Sales Representative—a key support role that serves as a stepping stone toward a full sales position. If you have a strong customer service mindset, enjoy building business relationships, and are eager to grow your professional network, this is the perfect opportunity to start your journey by supporting our high-performing sales team and learning the ins and outs of our business. Key Responsibilities: Provide support to Accounts Managers and their customers on a daily basis. Generate quotes, place sales orders, search for products, and work with suppliers to build configurations. Work with sales operations and services team to deliver products and services to customers efficiently. Build relationships with clients over the phone, attend conference calls and get familiar with accounts to create multiple level contacts. Put together Technology Solutions from the broadest selection of hardware, software, services in the industry. Work with current customers in order to understand their business to better educate them on the value of working with Quadbridge. Build, grow, and maintain positive relationships with your customers, driving a great customer service experience. Review customer backorder ETA and communicate delays and offer customers comparable solutions if available. Enter and update pipeline of assigned account managers as needed. Submit and manage deal registrations for customer opportunities. Qualifications: 2-4 year of relevant customer service experience with sales experience being a plus. Self-motivated, ambitious and interest in directly impacting the business. Passion for relationship building, creative problem-solving. A proactive, responsible approach to business with a strong attention to detail. Strong verbal and written communication skills in French and English due to customers outside Quebec. An analytical approach to the book of business. Ability to demonstrate resiliency in adverse situations. Natural curiosity and a desire to learn, grow and develop your skillset. Nice-to-have: Sales and prospecting experience - an asset Education & Certifications: College degree (DEC) or equivalent. Why Quadbridge: Invest in Your Future – Benefit from our RRSP program to help you plan ahead Grow With Us – Take advantage of ongoing professional training and development opportunities. Comprehensive Coverage – A complete health, dental, life, STD and LTD insurance plan Top-Tier Equipment – We provide everything you need to do your best work. A Vibrant Workplace – Join us for monthly social and team building events. Perks You’ll Love – In our Montreal office, enjoy catered breakfast and lunch and a gym. Stay Connected – Eligible positions receive a phone allowance to keep you plugged in. Bring Your Best Friend – Our offices are pet-friendly! Quadbridge is an equal opportunity employer, committed to diversity and inclusion in compliance with the Canadian Human Rights Act and Employment Equity Act. If you require accommodations under the Accessibility for Ontarians with Disabilities Act (AODA) and other applicable Canadian laws during the interview process, please inform us, and we will ensure your needs are met. Work Schedule: Monday to Friday, 8:30 a.m. to 5 p.m. Full-time, permanent, Hybrid Salary Range: $55,000 to $60,000, plus commissions Application Deadline: Applications reviewed on a rolling basis. This posting is for an existing vacancy. We may use technology, including AI tools, to support aspects of the recruitment process

What you’ll do

The Inside Sales Representative will support account managers by generating quotes, processing orders, and managing supplier configurations. They will also build and maintain client relationships while managing the sales pipeline and deal registrations.

Requirements

Candidates should have 2-4 years of relevant customer service experience, with sales experience considered an asset. A college degree (DEC) or equivalent is required, along with strong verbal and written communication skills in both English and French.

Benefits

• RRSP program
• Professional training and development
• Health insurance
• Dental insurance
• Life insurance
• Short-term disability insurance
• Long-term disability insurance
• Catered breakfast and lunch
• Gym access
• Phone allowance

Listed skills

• Customer service · Preferred
• Problem solving · Preferred
• Attention to detail · Preferred
• Account Management · Preferred
• Sales · Preferred
• Communication · Preferred
• Relationship Building · Preferred

Other relevant skills

Identified from the job description. Confirm important requirements above.

• Customer service
• Sales
• Relationship building
• Problem-solving
• Communication
• Attention to detail
• Analytical skills
• Resiliency
• Prospecting
• Order management
• Quote generation
• Account management
• Training And Development
• Curiosity
• Detail Oriented
• Relationship Building
• Resilience
• Customer Service
• Technology Solutions
• Energetic
• Willingness To Learn
• Self-Motivation
• Team Building
• Sales Prospecting
• Bilingual (French/English)
• Employment Equity
• Professional Networking
• Sales Operations
• Inside Sales
• Creative Problem Solving

Job areas

• Sales
• Customer Service & Support
• Technology
• Administrative
• Inside Sales Representative
• Commercial Sales Representatives
• Sales Representatives, Wholesale and Manufacturing, Technical and Scientific Products

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