Takes accountability for all essential duties and responsibilities as outlined in the assistants & associates team job descriptions. Primarily responsible for the people leadership of the team. Mentors, trains, and provides professiona[...]
Handling heavy outbound and inbound phone contacts. Following up with customers about their experience at OpenRoad. Contacting customers to schedule appointments. Providing customers positive experiences through excellent service. Forw[...]
Handling heavy outbound and inbound on-line contacts. Proactively identify guest’s needs while offering a superior guest experience and appropriate advice in accordance with business objectives Responding to customer inquiries in tim[...]
Provide excellent customer service, and interact with guests and wholesale customers. Be familiar with the process of ordering and arranging parts, and setting up delivery as required. Maintain minimum levels of parts and supplies thro[...]
Receiving parts orders in the morning Putting away all stock and keeping parts department organized and clean Delivering parts in afternoon after stock orders are complete Packing out of town shipments Receiving courier deliveries and [...]
Selling new and pre-owned vehicles by determining customer needs. Maximize vehicle sales and profit by meeting and exceeding established sales goals. Promote new business and contribute to company’s customer base by seeking new custo[...]
Provide exceptional customer service by determining each prospective client’s vehicle needs by asking questions and listening. Promote new business and contribute to the company’s customer base by seeking new customers through pros[...]
Analyzing the current lease portfolio to identify opportunities for renewing these guests into another lease contract. Contacting guests prior to lease-end in order to schedule a vehicle inspection of their current vehicle. Working in [...]
Keep all vehicles clean and ready for delivery or display Proper day-to-day presentation and maintenance of inventory (signage, moving & tracking vehicles within the dealership) Lot presentation (housekeeping, display) Exceeding our cu[...]