Meet with client accounts regularly to understand business objectives and discuss marketing strategies and campaigns Work cross-functionally with dealership stakeholders and marketing team members to carry out strategies and campaigns [...]
Greet prospective customers and determine the nature of their visit. Direct customers to the correct department or personnel, notify the appropriate Product/Service Advisor that a customer is waiting, or introduce the customers to the [...]
Receive repair orders from DMS Dispatch System, Shop Foreman, Service Advisor or Service Management, and perform work as outlined on repair order with efficiency and accuracy. Ensure work is performed in accordance with Dealership, Fac[...]
Provide exceptional customer service by determining each prospective client's vehicle needs by asking questions and listening. Promote new business and contribute to the company's customer base by seeking new customers through prospect[...]
Provide technical assistance and support for incoming queries and issues related to computer systems, software and hardware Assist with troubleshooting and resolving technical problems for end-users in a timely manner. Install, configu[...]
The Parts Manager is responsible for overseeing the operations of the parts department and maintaining a high level of customer satisfaction at all times. He/She should forecast the goals and objectives of the parts department and stri[...]
A Porsche enthusiast Keep all vehicles clean and ready for delivery or display. Proper day-to-day presentation and maintenance of inventory (signage, moving & tracking vehicles within the dealership) Lot presentation (housekeeping, dis[...]
Receive repair orders from dispatch tower/Service Advisor and perform work as outlined on repair order with efficiency and accuracy, in accordance with dealership and factory standards. Communicate with parts department to obtain neede[...]
Greeting Customers upon arrival Checking customers in for appointment Answering phone calls from customers and assisting them with their needs Coordinating customers with their Service Advisors Completing Service Loaner Contracts with [...]
Receive repair orders from dispatch tower/Service Advisor and perform work as outlined on repair order with efficiency and accuracy. Ensure work is performed in accordance with dealership and factory standards. Communicate with parts d[...]