Receive repair orders from dispatch tower/Service Advisor and perform work as outlined on repair order with efficiency and accuracy. Ensure work is performed in accordance with dealership and factory standards. Communicate with parts d[...]
Direct customers to the correct department or personnel, notify the appropriate Product/Service Advisor that a customer is waiting, or introduce the customers to advisor. Answer basic customer inquiries and refer more extensive inquiri[...]
Handling customer calls regarding appointment cycle, and ensuring all service appointments are scheduled when due. Review unconfirmed appointments in the system and contact customers to confirm several days prior to scheduled appointme[...]
Keep all vehicles clean and ready for delivery or display Proper day-to-day presentation and maintenance of inventory (signage, moving & tracking vehicles within the dealership) Lot presentation (housekeeping, display) Exceeding our cu[...]
researching and contacting prospective customersGain an understanding of customer priorities and needs and demonstrate how our best-in-class truck makes and models can meet the customer’s requirementsManages and reports on sales acti[...]
Meet or exceed monthly sales goals Conduct an average of 15-20 sales calls per day Execute effective sales process: demonstrated knowledge of products and features, ability to identify decision maker and business needs, and asking for [...]