Programs Specialist

Status: Full-Time, 1 year

Location: Hybrid - Burlington, Ontario

Department: Special Programs

Salary: $58,000 - $60,000

Please note: the posted salary range is intended to provide potential candidates with a general understanding of the compensation associated with the position. The actual salary offered may be at any point within the posted range, depending on individual qualifications and other relevant factors.

ABOUT ISLAMIC RELIEF CANADA:

Islamic Relief Canada is an international relief and development agency striving to alleviate poverty and suffering around the world regardless of color, race or religion. Established in 1984 in response to the widespread famine in Africa, Islamic Relief has grown to be a key, well known and respected aid agency in disaster relief and the ongoing development of people in over 25 countries. It specializes in Education & Training, Health and Nutrition, Water & Sanitation, Income Generation, Orphans' Support, Emergency Relief and Disaster Preparedness. Islamic Relief Canada is a member of the Humanitarian Coalition.

Job Purpose:

The Programs Specialist, as a crucial contributor to the Inspire Volunteer Abroad Program, plays a pivotal role in all its stages, demonstrating a comprehensive understanding of project dynamics. They meticulously prepare for volunteer abroad trips and assist in crafting impactful project designs. This includes a strategic approach to volunteer recruitment, ensuring that the program attracts individuals who align with our mission and values. Additionally, the specialist excels in data management, employing a systematic approach to organize and leverage information for informed decision-making. They also actively participate in volunteer onboarding and training, equipping participants with the necessary knowledge and skills for successful mission execution. The specialist supports fundraising efforts, galvanizing resources to underpin program sustainability. During trip implementation, they ensure seamless operations and foster a conducive environment for volunteers to make a meaningful impact. Post-trip engagement and evaluation are also central to their responsibilities, fostering a culture of continuous improvement. Moreover, the specialist explores innovative avenues for program expansion, including the development of new streams such as Inspire Medical and Internships, enriching the scope and impact of our humanitarian endeavors. Through their dedication and expertise, the Programs Specialist is instrumental in realizing the program's vision of creating positive, lasting change across the globe.

Essential Duties and Responsibilities:

Outreach & Recruitment

• Develop and implement plans for the selection of volunteers
• Recruit, energize, and retain volunteers
• Build relationships with partner organizations
• Support selected volunteers to meet their fundraising targets

Program Management

• Screen and select locations where the volunteer abroad program can take place
• Coordinate with various stakeholders to develop a 2 week program in the specific host country of volunteer missions
• Develop curriculums and training modules for the Inspire program
• Develop procedures for the proper running of all activities
• Search and apply for grants

Project Administration

• Keep track of all volunteer records, sign off sheets, and fundraising efforts in IR database and update regularly
• Managing trip-related documentation, such as waivers, emergency contact information, and trip evaluations.
• Follow up with all the Inspire mentors after their participation with IRC, collect their feedback, blogs, articles.

Volunteer Engagement

• Create/maintain the database of all the volunteers who participated in IRC's volunteer abroad program.
• Work with IRC's volunteer specialist to organize events and capacity building programs for the volunteers
• Organize and lead community engagement events

Trip Management

• Collaborating with trip leads to plan and execute volunteer trips efficiently.
• Assisting in administrative tasks related to trip preparation, including coordinating transportation, accommodations, and activity logistics.
• Providing support to volunteers before, during, and after trips, including answering inquiries, offering guidance, and addressing concerns.
• Facilitating communication between volunteers, trip leads, and relevant stakeholders to ensure a cohesive and successful trip experience.
• Remaining flexible and adaptable to take on any additional tasks or responsibilities as assigned by the supervisor.
• Disclaimer: Please note that while Volunteer Trip Management may be a component of this role, the assignment of specific duties related to this aspect may vary depending on organizational needs and priorities.

Qualifications and Requirements:

• Master degree in social science, international development or related field
• Strong familiarity and understanding of Project Management
• Strong interpersonal and team skills;
• Outstanding communication and interpersonal abilities.
• Excellent organizational and leadership skills.
• Strong travel experience.
• Demonstrated capacity to work both in a self-directed manner and collaboratively with other staff and stakeholders;
• Experience managing youth development programs and leading volunteer trips.
• Demonstrated ability to coordinate logistics and work effectively with volunteers.
• Strong computer skills in word processing, spreadsheet, electronic mail and database systems
• Demonstrated capacity to work effectively in a wide range of cultural and political settings
• Be able to work comfortably in a fast-paced environment
• Excellent problem-solving skills
• Strong time management and prioritization skills
• Proficient with Gmail, MS Office suite, Adobe Acrobat
• Available to work flexible hours, additional as required
• Fluent in English; Ability to communicate in French and other languages is an asset
• Must be eligible to work in Canada

*Please note: this position may require mandatory travels to IR projects worldwide and across Canada.