Senior Sales Associate

The Senior Thrift Store Sales Associate provides service to customers, sort incoming product, and is responsible for the operation of the TS alongside TS Manager.

• Greet and interact with customers/donors in a positive, friendly, and courteous manner.
• Be knowledgeable regarding product pricing and featured sale products; protect the integrity of all donated items.
• Responsible for accurate completion of all customer transactions including cash and debit sales with minimal voids, overages, or shortages.
• Adhere to store policy regarding cheques, credit cards, refunds, voids, and holds.
• Process raw materials by loading/unloading, sorting, packing, pricing, and storing donations.
• Pay attention to store security, by monitoring activity within the store.
• Assist with store layout plans to attract customers, which include window displays and merchandise displays; ensures attractiveness of the store through "Tidy Maintenance".
• Maintain the proper sorting and processing of all donated goods, ensure compliance with quality standards; that all products are priced correctly as per store policy.
• Directs all operations of the Thrift store with direction from the TS Manager
• Monitors performance, Health & Safety, and employee/labour relations and provides feedback to Store Manager
• Takes responsibility for staff safety by ensuring overall compliance with all safety procedures and by monitoring Health & Safety policies and procedures
• Monitors loss prevention program in compliance with the budget
• Oversees and/or participates in facility management including cleaning, maintenance, repairs in/outside and grounds maintenance. As well as safety.
• Lock up sales cash and receipts at the end of each shift
• Performs other duties as assigned

Education/Certifications:

• Completion of High School
• Alternative combinations of education and experience may be considered.

Experience:

• Have a minimum of three (3) months of prior related experience.
• Cash handling experience is required.
• Knowledge and experience using a cash register, debit machine and/or credit card processing is a definite asset.

Required Skills/Knowledge:

• Attention to detail, problem solving and analytical skills.
• Self-motivated/disciplined // Good Listening and Oral/Written Communication Skills
• Lead by example, by demonstrating a strong work ethic and a willingness to learn and be flexible in the face of change.
• Ability to maintain information in confidence and exercise good judgement.

HOURS // Working Conditions:

• This is a permanent Full-time position based on up to 32 hours per week.
• Hours of work and work schedule will be set as per Thrift Store operational requirements with varying shifts. Flexibility in scheduling is required.
• Ability to stand for long periods with frequent twisting, bending, crouching, and reaching is required.
• Ability to lift/move up to 40 pounds on a regular basis.

Successful candidates, prior to hiring, may be required to provide:

• Background check consent.
• A clear vulnerable sector screening.
• A clean drivers abstract.
• Completion of our online Armatus Abuse Training and required Health and Safety training.

The Salvation Army will accommodate candidates as required under applicable human rights legislation. If you require a disability-related accommodation during this process, please inform us of your requirements.

We thank all applicants, however, only those candidates to be interviewed will be contacted.

Internal Applicants, please advise your managing supervisor of your intentions prior to submitting your application.

• Demonstrated ability to work independently and participate as an active and responsible team member in a cooperative team environment.
• Excellent interpersonal skills, integrity, and adaptability.
• Ability and willingness to develop an understanding and support for the mission and purpose of The Salvation Army in Canada and its implications as related to position responsibilities.