With 20 locations across Canada, we are committed to the highest level of customer service in our local communities.
Calgary, Alberta
The Fastener Group is a Canadian-owned, market-leading seller of fasteners, tools, safety gear, and other accessories and has been serving customers in the construction industry, oil and gas, government, and heavy industries since 1979.
On-site · Red Deer
Lead and support a team of inside sales representatives while processing customer orders, answering product and pricing inquiries, and resolving customer issues. Recommend suitable products, provide pricing and inventory information, address escalations, and support outside sales representatives with quotes and orders.
On-site · Surrey
Manage and grow an assigned customer base while developing new business and promoting fasteners, tools, safety gear, and accessories to construction and industrial clients. Visit customer sites, prepare quotes, negotiate within guidelines, resolve issues, coordinate orders and deliveries, maintain CRM records, and meet sales targets.
On-site · Nanaimo
Respond to phone, email, and walk-in customer inquiries, recommend products, provide pricing and inventory information, and process orders accurately. Support outside sales representatives, maintain showroom stock, and organize and deliver orders to local customers.
On-site · Courtenay
Respond to customer inquiries by phone, email, and in person; recommend products, provide pricing and availability information, resolve issues, and process detailed orders. Support outside sales representatives, maintain and stock the showroom, and organize and deliver orders to local customers.
On-site · Red Deer
The Account Manager is responsible for developing and maintaining strong customer relationships and driving sales growth in the Red Deer area. Key duties include identifying new business opportunities, providing product support, and collaborating with internal teams to ensure high customer service levels.
On-site · Regina
The representative is responsible for processing customer orders and addressing inquiries regarding product pricing and availability. They provide professional customer service via phone, email, and in-person while supporting outside sales representatives.
On-site · Courtenay
The Inside Sales & Service Representative will process customer orders and address inquiries related to products, pricing, and availability. They will ensure a smooth sales experience by providing prompt responses and professional customer service.