SinglePoint Group International Inc. is a leading Canadian outsourcing partner, specializing in customer lifecycle management, emphasizing experience, retention, accounts receivable, and acquisition since 1947.
North York, Ontario
SinglePoint Group International is a North American business process outsourcing and contact centre and collections group specializing in customer lifecycle and experience management and first- and third-party collections. With roots dating back to 1947, we bring together recognized brands including Credit Bureau of Canada Collections (CBCC) and General Revenue Corporation (GRC) to manage every stage of the customer journey, from acquisition and care through to retention and recovery, across both B2B and B2C programs. We partner with leading financial institutions, telecoms, utilities, and public sector organizations to manage every stage of the customer journey, from acquisition and care through to retention and recovery, across both B2B and B2C programs. Our more than 1,200 professionals deliver service in English, French, and Spanish across North American and nearshore sites. We're trusted by many of North America’s largest financial institutions and leading credit grantors, and we maintain ISO 9001:2015, SOC 2 Type II, and PCI DSS attestation.
On-site · Toronto
The representative will guide customers through the loan application process and proactively reach out to prospects via outbound calls to assist with funding. They are also responsible for maintaining accurate documentation in the CRM and resolving customer inquiries regarding loan eligibility.
On-site · Toronto
The representative will guide prospects through the loan application process and proactively reach out to applicants to assist with funding. They are also responsible for resolving customer inquiries and maintaining accurate documentation within the CRM system.
On-site · Toronto
Oversee a portfolio of first- and third-party collections recovery clients to ensure exceptional service and satisfaction. Identify growth opportunities within existing accounts and partner with internal teams to optimize service delivery.