Bilingual Spanish Outbound Financial Sales Representative

Join a high-performing, fast-paced team that is passionate about delivering exceptional service while proactively supporting customers through the loan application process. In this dual support and outbound sales role, you will play a key part in helping customers complete their applications, answer questions, and introduce them to additional services that fit their needs. We are hiring permanent full-time representatives who are fluent in both Spanish and English, with strong communication skills and a passion for connecting with people. If you're motivated, resilient, and ready to grow in your career—this is the opportunity for you. This position is starting on August 20, 2026. Successful candidates MUST be available to start. This is a permanent, full-time onsite position based at: * 255 Consumers Road, Suite 400, Toronto, ON M2J 1R4 We are looking for candidates who are available to work any five (5) days per week on a rotational schedule within the following hours: * Current Schedule: Monday to Friday, 10:00 AM – 8:00 PM * Future Flexibility: Hours may extend until 9:00 PM on weekdays, with regular Saturday shifts Perks: * Competitive hourly wage of $21.00/hour * Permanent, full-time role with growth potential * Healthcare Spending Account * Exclusive offers on home and auto insurance * Exclusive retail discounts Responsibilities: * Application Walk-Through Support Guide prospects through the loan application process with clear, step-by-step support Answer questions and ensure a smooth experience from start to finish * Assist in Funding Loans Help customers complete any outstanding steps to fund their loan quickly and efficiently * Make Proactive Outbound Calls Use a computer-based dialer to reach out to prospects who started but didn’t complete their loan applications * Question Resolution Answer questions about the application process, eligibility, and general loan details Build trust and confidence with prospects * Retail Referral Support When appropriate, direct customers to a nearby retail location for in-person assistance and further support * Accurate Documentation Keep detailed and accurate records of all customer interactions and outcomes in our CRM system What Are We Looking For? * Fluency in both written and spoken Spanish and English is required * Previous experience in sales or customer service (outbound preferred) * Comfortable making outbound calls and working toward targets * Strong computer and multitasking skills * Strong communication & persuasion skills * Resilience and a positive attitude * Ability to build rapport quickly * Time management and follow-up discipline * Confidence in handling objections and closing conversations Additional Requirements: * Must successfully complete a criminal background check and credit check Join a winning team today! We are an equal-opportunity employer. Accommodations are available upon request at any point in the selection process.

The representative will guide customers through the loan application process and proactively reach out to prospects via outbound calls to assist with funding. They are also responsible for maintaining accurate documentation in the CRM and resolving customer inquiries regarding loan eligibility.

Candidates must be fluent in both Spanish and English and possess previous experience in sales or customer service. The role requires strong communication skills, the ability to work on a rotational schedule, and the successful completion of background and credit checks.

• Healthcare Spending Account • Home and auto insurance discounts • Retail discounts

• Time managementPreferred
• Customer servicePreferred
• CommunicationPreferred
• SpanishPreferred
• EnglishPreferred

Identified from the job description. Confirm important requirements above.

• Spanish
• English
• Outbound sales
• Customer service
• Communication
• Persuasion
• Computer skills
• Multitasking
• Time management
• CRM
• Objection handling
• Closing
• Relationship building
• Resilience
• Outbound Calls
• Bilingual (Spanish/English)
• Rapport Building
• Sales Prospecting
• Positivity
• Customer Relationship Management
• Customer Service
• Discounts And Allowances
• Sales
• Loans
• Persuasive Communication
• Relationship Building
• Time Management

• Sales
• Customer Service & Support
• Finance & Accounting
• Bilingual Spanish Customer Service Representative
• Financial Services Representative
• Technical and Medical Sales Professionals (excluding ICT)
• Securities, Commodities, and Financial Services Sales Agents

Minimum experience

0+ years

Posting language

English

Working hours

40 hours per week