Key Account Manager

Accelerate your career at RXO RXO is a leading provider of transportation solutions. With cutting-edge technology at the center, we're revolutionizing the industry with our massive network and commitment to finding solutions for every challenge. We create more efficient ways for shippers and carriers to transport goods across North America. Compensation for this role is $60,000 - $65,000 CAD. The role may also be eligible for bonus or commission pay. Actual compensation may vary due to factors such as experience and skill set. As a Key Account Manager at RXO, you’ll serve as the daily point of contact and relationship manager for our most important clients. What your day-to-day will look like: Serve as an advocate and liaison for RXO’s top clients to ensure overall customer satisfaction Expand current customer accounts through ongoing relationship development Collaborate with team members to secure the terms of sale, including negotiating rates, identifying carriers, procuring specialized equipment, etc. Maintain a strong understanding of the industry and client needs; cultivate a core book of business for consistent and repeatable sales Ensure the integrity of the shipment and the RXO brand by following standard processes and procedures Update internal tracking and reporting systems throughout the day to maintain accuracy in sales and volume metrics Monitor and ensure accurate billing; strive to ensure mutually beneficial business operations At a minimum, you’ll need: Bachelor’s degree or equivalent related work or military experience 1 year of professional experience It’d be great if you also have: 5 years of experience in a transportation sales environment Excellent verbal and written communication skills Does this sound like you? Check out what else RXO has to offer. Why Join Us: Our Benefits Supplemental medical, dental, and vision plans to keep you at peak performance Pension plan with an employer matching contribution Company-paid disability and life insurance Mental health resources and Employee & Family Assistance Program (EFAP) Career and Leadership Development Programs Paid time off, company holidays, and volunteer days Our Culture Our values are the key to our unique culture and our ability to deliver for everyone we serve. We do great things when we are inclusive and work together. To perform with excellence, we learn from one another, value diverse perspectives, operate safely and build strong relationships. The Next Step Ready to join our team? We'd love to hear from you. Fill out an application now and join our talent community to learn about future opportunities. We are proud to be an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran. All applicants who receive a conditional offer of employment may be required to take and pass a pre-employment drug test. The above statements are not an exhaustive list of all required responsibilities, duties, and skills for this job classification. Review RXO's candidate privacy statement here.

The Key Account Manager serves as the primary point of contact for top clients to ensure satisfaction and expand business relationships. They are responsible for negotiating rates, managing shipment integrity, and maintaining accurate sales metrics within internal systems.

Candidates must possess a bachelor's degree or equivalent experience and at least one year of professional experience. Strong verbal and written communication skills are required, with preference given to those with five years of experience in transportation sales.

• Supplemental medical • Dental • Vision plans • Pension plan • Employer matching contribution • Company-paid disability insurance • Life insurance • Mental health resources • Employee & Family Assistance Program • Career and Leadership Development Programs • Paid time off • Company holidays • Volunteer days

• SalesPreferred
• LogisticsPreferred
• Data entryPreferred

Identified from the job description. Confirm important requirements above.

• Account management
• Relationship development
• Sales
• Negotiation
• Transportation solutions
• Customer satisfaction
• Logistics
• Communication skills
• Data entry
• Reporting
• Billing accuracy
• Carrier identification
• Equipment procurement
• Business Operations
• Time Off Management
• Advocacy
• Mental Health
• Billing
• Customer Service
• Communication
• Leadership Development
• Negotiation Strategies

• Logistics
• Transportation
• Sales
• Management & Leadership
• Customer Service & Support
• Key Account Manager
• Commercial Sales Representatives
• Sales Representatives, Wholesale and Manufacturing, Except Technical and Scientific Products

Minimum education

Bachelor’s degree

Minimum experience

0+ years

Posting language

English

Working hours

40 hours per week