Account Manager - Business Development

Toronto, ON
Hybrid
Posted Oct 23, 2026
1 position

$50,000 / year

Opens LinkedIn

Employment type: Full-time
Experience level: Entry, Junior · 0+ years
Posting language: English
Working hours: 40 hours per week
Office presence: 3 days per week
Seniority: Entry level
Application method: Direct apply is available

Job summary

Develop new business and grow client accounts through proactive prospecting, consultative sales, and long-term relationship management. Coordinate with recruitment teams to deliver workforce solutions, manage client communications and risks, and ensure service quality and profitability.

Job details

Welcome to Hays! At Hays, we believe in being long-term partners with our people as well as our customers. With over 50 years of business success across 31 countries, we have built a reputation as the world leader in specialist recruitment and workforce solutions. Together with over 9,500 people across the globe, we are better together: we support, celebrate, and share with each other to create stronger outcomes for all. Launch your career with the world’s leading specialist recruitment & workforce solution organization. Join the Hays team! Your Country Hays Canada has over 200 employees with 5 offices in Toronto, Ottawa, Montreal, Calgary and Vancouver. Due to growth in the region, we are growing our Toronto team, which offers excellent potential to start your career in recruitment! The Opportunity What can I expect day to day? Drive new business through proactive sales strategies including cold calling, networking, client meetings, and events to secure contract and interim hiring opportunities across corporate services (e.g., Accounting & Finance, Property & Real Estate, Payroll, HR, Procurement) Identify, qualify, and develop new and existing client partnerships by leading discovery conversations to understand business needs, staffing challenges, and growth opportunities Build and expand long-term client relationships through consultative, solution-led selling, account expansion, and cross-selling initiatives Own and manage local client partnerships, collaborating with senior sales leadership on key and national accounts as required Maintain strong market, industry, and competitive knowledge to provide insight-led guidance and informed workforce solutions Partner closely with recruitment teams to support active and future mandates, sharing client insights, workforce requirements, and market intelligence Own end-to-end client communication, including expectation setting, risk management, issue resolution, and ongoing relationship management to ensure service excellence and profitability Ensure compliance, process adherence, and quality standards across all client deliverables Proactively identify and escalate client risks or concerns to recruiters, business unit leaders, or senior leadership as appropriate Facilitate clear, two-way communication between clients and internal teams to ensure alignment and strong client representation Continuously develop professional, industry, and market knowledge through education, networking, and professional organizations Perform other related duties as required to support business objectives Who are we looking for? Proven track record of success in account management, sales, or client-facing roles Previous business development experience required Strong ability to build, manage, and strengthen long-term client relationships Willingness and ability to cold call and proactively prospect to identify new business opportunities and grow existing accounts Confident, self-motivated, and a proactive self-starter Highly organized and detail-oriented with strong interpersonal skills Goal-oriented, persistent, and an effective negotiator Demonstrates a high level of initiative and works well in a collaborative team environment Excellent written and verbal communication skills Able to manage pressure, handle challenging situations, and meet deadlines Plans and executes responsibilities effectively with minimal supervision Compensation - Offering a $50,000 base salary plus uncapped commission with excellent earning potential. This is a high-performance, results-driven desk where your success directly impacts your earnings and career growth. What you’ll get in return – The Hays Deal This is your opportunity to shape your career with a business that invests in your success. We offer: Hybrid working model: 3 days in the office with flexibility to work from home, plus up to 6 weeks per year working remotely through our Work From Anywhere policy Career development: Access to team leadership training and global career pathways to support your long‑term growth Time off that matters: 20 days’ vacation to start, plus incentive days, volunteering days, lifestyle and flex leave, and parental leave Rewards and recognition: Eligibility for club trips and performance incentives Tools to succeed: Cutting‑edge technology and resources to help you deliver outstanding results Inclusive culture: A diverse, welcoming workplace supported by Employee Resource Groups and Working Groups Wellbeing benefits: Health, leisure, and lifestyle discounts through our wellbeing partnerships Global opportunities: Build your career locally or explore international roles across Hays What to do next If you strive for performance, see things through whilst acting with integrity? Hays is the place to be. Joining Hays means joining a business that’s going places. Apply today!

What you’ll do

Requirements

Candidates need prior business development experience and a successful background in account management, sales, or other client-facing work. They should be confident prospecting and cold calling, skilled at building client relationships and negotiating, and able to communicate effectively, stay organized, and work collaboratively with minimal supervision.