Inside Sales - London

Job summary

This position is responsible for managing customer requirements, including sourcing, pricing, and order processing while acting as a liaison for Gerrie Electric. The role also involves proactively calling customers to drive business and supporting Account Managers with quotations and order follow-ups.

Job details

Gerrie Electric is one of the largest independent electrical distributors with twenty-four key locations in Ontario and over 400 employees. We are a proud family owned, Canadian company and are headquartered in Burlington, ON. We are proud to be a Platinum Club winner of Canada’s Best Managed Companies. Having been in business since 1957, we are an established and well-respected company in the industry. Culture Our core purpose is Customer First- Employee Driven. We strive for an inspiring culture and integrity in all that we do. Our success is powered by our people. We invest in the training & development of our employees and encourage career growth across all areas. We celebrate success and show recognition for a job well done. We believe a more diverse and inclusive environment brings strength to our organization, helps our customers to succeed and creates a significant competitive edge. What you'll be doing This position is responsible for servicing customer requirements, questions and concerns in a prompt and efficient manner while acting as a liaison between customers and Gerrie Electric. The incumbent of this role will also actively promote and drive business through the calling of customers. You will also: Promptly address customer needs with regards to sourcing, pricing, and availability of material Growing and maintaining relationships with customers (we have a lot of repeat customers) Promote and increase business through proactive calls Receive, enter and generate customer orders in the system in an efficient manner Work in conjunction with and provide support to Account Managers Provide accurate quotations, pricing and availability to customers as required Expedite and follow-up on orders and back orders Process customer credits (defectives products, etc.) in a timely manner Provide back up to Counter Sales staff, as required What you bring to the table Post-secondary education from an Electrical related discipline 3+ years’ experience in Sales (Electrical industry preferred) Must have a proven track record Must have the personality and drive to sell and succeed Strong communication and relationship building skills Self-motivated with the ability to manage multiple priorities and meet deadlines Proficient in Microsoft Office suite Don’t have all of these qualifications? Feel free to send in your resume, we can train you on what you need to know or there might be another role that fits better. We believe in taking care of our people Major medical + dental coverage for yourself and your dependents (flex plan options available) Employee Assistance Program Global travel coverage Pension plan with contribution matching Training, development and career growth opportunities Tuition re-imbursement program Promote from within culture A diverse and inclusive workplace Caring and nurturing environment Words that our employees use to describe us Inclusive, team-oriented, motivating, happy, forward thinking, innovative, successful! *Flexible interview options are available!

What you’ll do

This position is responsible for managing customer requirements, including sourcing, pricing, and order processing while acting as a liaison for Gerrie Electric. The role also involves proactively calling customers to drive business and supporting Account Managers with quotations and order follow-ups.

Requirements

Candidates must have post-secondary education in an electrical-related discipline and at least 3 years of sales experience, preferably within the electrical industry. Strong communication skills, a self-motivated drive to succeed, and proficiency in Microsoft Office are required.

Benefits

• Medical insurance
• Dental insurance
• Employee assistance program
• Global travel coverage
• Pension plan
• Tuition reimbursement
• Training and development

Listed skills

• Time management · Preferred
• Customer service · Preferred
• Problem solving · Preferred
• Sales · Preferred
• Communication · Preferred
• Microsoft Office · Preferred
• Relationship Building · Preferred

Other relevant skills

Identified from the job description. Confirm important requirements above.

• Sales
• Customer service
• Relationship building
• Electrical industry knowledge
• Order processing
• Quotation preparation
• Pricing
• Communication
• Microsoft Office
• Time management
• Problem solving
• Workplace Inclusivity
• Ability To Meet Deadlines
• Self-Motivation
• Training And Development
• Employee Assistance Programs
• Innovation
• Relationship Building
• Team Oriented
• Electrical Industry

Job areas

• Sales
• Customer Service & Support
• Trades
• Administrative
• Unclassified
• Inside Sales Representative
• Commercial Sales Representatives
• Sales Representatives of Services, Except Advertising, Insurance, Financial Services, and Travel

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