Account Manager

Job summary

The Account Manager will lead end-to-end service delivery for a complex Real Estate portfolio, managing renewals and identifying growth opportunities. They will act as a trusted advisor to clients while partnering with internal specialists to design tailored risk solutions.

Job details

Introduction At Gallagher, we help clients face risk with confidence because we believe that when businesses are protected, they’re free to grow, lead, and innovate. You’ll be backed by our digital ecosystem: a client-centric suite of consulting tools making it easier for you to meet your clients where they want to be met. Advanced data and analytics providing a comprehensive overview of the risk landscape is at your fingertips. Here, you’re not just improving clients' risk profiles, you’re building trust. You’ll find a culture grounded in teamwork, guided by integrity, and fueled by a shared commitment to do the right thing. We value curiosity, celebrate new ideas, and empower you to take ownership of your career while making a meaningful impact for the businesses we serve. If you’re ready to bring your unique perspective to a place where your work truly matters; think of Gallagher. We believe that every candidate brings something special to the table, including you! We currently have an existing vacancy within our organization, so, even if you feel that you’re close but not an exact match, we encourage you to apply. Overview As an Account Manager in our Vancouver office, you’ll take ownership of a high-value, complex book of business within the Real Estate sector, working with long-standing, diverse clients. This is an opportunity to step into a lucrative portfolio with strong long-term relationships, where your expertise and strategic thinking will directly shape client outcomes. Success in this role requires more than technical knowledge, it calls for someone who is confidently curious, commercially minded, and ready to champion The Gallagher Way through every client interaction. How you'll make an impact Lead the delivery of end-to-end service across a complex Real Estate portfolio, ensuring a consistently high standard of client experience Manage renewals strategically, including marketing, carrier negotiations, and coverage optimization Provide expert advice on Real Estate risks, identifying exposures and designing tailored solutions Build and deepen long-term client relationships, acting as a trusted advisor in a competitive marketplace Identify opportunities for portfolio growth, including cross-sell and expansion initiatives Partner closely with Producers and internal specialists to deliver integrated, client-centric solutions Mentor junior colleagues and help elevate team capability through knowledge sharing and leadership Navigate multinational placements and complex risk structures where applicable About you Here’s what you’ll bring to the role: 7+ years of commercial insurance experience in a client-facing role Mandatory: Strong experience handling Real Estate risk portfolios Experience with multinational programs or complex accounts is a strong asset Active provincial insurance license CAIB, CIP, CRM (completed or in progress) considered an asset Post-secondary education or equivalent professional experience Deep expertise in complex commercial coverages, with strong understanding of market trends and dynamics Proven ability to build and manage strong client and insurer relationships while handling complex accounts Natural leader with mentoring experience, combined with a proactive and self-driven approach Highly organized with strong analytical thinking and the ability to manage multiple priorities in fast-paced environments Excellent communication and interpersonal skills, with a collaborative and adaptable mindset Solutions-oriented, with a continuous improvement focus and ability to work both independently and as part of a team Proficient in Microsoft Office and digital tools Compensation and benefits At Gallagher, we believe supporting our colleagues goes far beyond the role itself. For more information, visit our Benefits page. Competitive compensation Comprehensive benefits programs designed to support your well-being Career development opportunities and ongoing learning A collaborative, people-first culture with accessible leadership The opportunity to do meaningful work with global reach and local impact At Gallagher, we are dedicated to building an inclusive and authentic workplace. If your past experience doesn’t align perfectly, we encourage you to join our Talent Community to stay connected to additional career opportunities. At times, we will consider transferable skills from previous roles. Gallagher is an affirmative action/equal opportunity employer (Minorities/Females/Veterans/Disabled)

What you’ll do

The Account Manager will lead end-to-end service delivery for a complex Real Estate portfolio, managing renewals and identifying growth opportunities. They will act as a trusted advisor to clients while partnering with internal specialists to design tailored risk solutions.

Requirements

Candidates must have 7+ years of commercial insurance experience with a focus on Real Estate risk portfolios. A provincial insurance license is mandatory, and professional designations such as CAIB, CIP, or CRM are considered assets.

Benefits

• Comprehensive benefits programs
• Career development opportunities
• Ongoing learning

Listed skills

• Leadership · Preferred
• Account Management · Preferred
• Microsoft Office · Preferred
• Communication Skills · Preferred
• Client Relationship Management · Preferred

Other relevant skills

Identified from the job description. Confirm important requirements above.

• Commercial insurance
• Real estate risk
• Account management
• Client relationship management
• Strategic renewal management
• Carrier negotiations
• Risk assessment
• Multinational placements
• Mentoring
• Analytical thinking
• Communication skills
• Leadership
• Microsoft Office
• Strategic thinking
• Cross-Selling
• Building Trust
• Insurance License
• Analytical Thinking
• Curiosity
• Solution-Oriented
• Technology Ecosystems
• Customer Relationship Management
• Communication
• Consulting
• Continuous Improvement Process
• Marketing
• Interpersonal Communications
• Market Trend
• Mentorship
• Negotiation
• Real Estate
• Strategic Thinking
• Transferable Skills Analysis
• Teamwork

Job areas

• Finance & Accounting
• Consulting
• Management & Leadership
• Customer Service & Support
• Account Manager
• Client Relationship Manager
• Commercial Sales Representatives
• Sales Representatives, Wholesale and Manufacturing, Except Technical and Scientific Products

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