Provide exceptional customer service by determining each prospective client's vehicle needs by asking questions and listening. Promote new business and contribute to the company's customer base by seeking new customers through prospect[...]
Establish long- and short-term goals for the Finance & Insurance department, including objectives for turnover, profit, percentage, and finance source. Establish methods and procedures to accomplish above planned objectives. Analyze pe[...]
Provide excellent customer service, and interact with guests and wholesale customers. Be familiar with the process of ordering and arranging parts, and setting up delivery as required. Maintain minimum levels of parts and supplies thro[...]
Work with all department Managers to assure that clear communications between Sales department and other departments are maintained. Maintain a clear and thorough understanding of the policies and procedures of the dealership at all ti[...]
Receive repair orders from dispatch tower/Service Advisor and perform work as outlined on repair order with efficiency and accuracy. Ensure work is performed in accordance with dealership and factory standards. Communicate with parts d[...]
Provide exceptional customer service by determining each prospective client's vehicle needs by asking questions and listening. Promote new business and contributing to company's customer base by seeking new customers through prospectin[...]
Analyze multiple data sources to effectively appraise vehicles. Purchase vehicles from a wide range of sources (Auctions, Private sales, Events, Business) Identify Damages via photos and report on vehicle value Meet with private sale c[...]
Handling customer calls regarding appointment cycle and ensuring all service appointments are scheduled when due. Review unconfirmed appointments in the system and contact customers to confirm several days prior to the scheduled appoin[...]
Washing and vacuuming vehicles after service. Exceeding our customers' expectation for service excellence. Working effectively with Service Advisors to meet promise times. Moving vehicles to and from the service drive. Other duties may[...]