Receive and record payments and receipts daily from the service and parts departments. Follow-up on all accounts receivable and send out any collection letters and make any collection phone calls. Handle all customer enquiries on all a[...]
Analyzing the current lease portfolio to identify opportunities for renewing these guests into another lease contract. Contacting guests prior to lease-end in order to schedule a vehicle inspection of their current vehicle. Working in [...]
Handling customer calls regarding appointment cycle, and ensuring all service appointments are scheduled when due. Review unconfirmed appointments in the system and contact customers to confirm several days prior to scheduled appointme[...]
Responsible for inventory, including monthly orders, and locating vehicles from other dealers. Stocking in all new units in a timely and efficient manner. Working alongside the Finance & Insurance Office to ensure vehicles get to the a[...]
Provide exceptional customer service by determining each prospective client's vehicle needs by asking questions and listening. Promote new business and contributing to company's customer base by seeking new customers through prospectin[...]
Recruit and provide training for service department staff to promote customer satisfaction and high quality service. Ensure that customer complaints and misunderstandings are handled in a fair, timely, and professional manner. Generate[...]
Keep all vehicles clean and ready for delivery or display Proper day-to-day presentation and maintenance of inventory (signage, moving & tracking vehicles within the dealership) Lot presentation (housekeeping, display) Exceeding our cu[...]
Provide exceptional customer service by determining each prospective client’s vehicle needs by asking questions and listening. Promote new business and contribute to the company’s customer base by seeking new customers through pros[...]
Provide second-level support to end-users via phone, ticketing system, remote support, and on-site assistance when needed. Manage and maintain Windows and Linux servers, VMware vCenter, and cloud-based infrastructure. Monitor system pe[...]