Provide exceptional customer service by determining each prospective client’s vehicle needs by asking questions and listening. Promote new business and contributing to company’s customer base by seeking new customers through prospe[...]
Establish long- and short-term goals for the Finance & Insurance department, including objectives for turnover, profit, percentage, and finance source. Establish methods and procedures to accomplish above planned objectives. Analyze pe[...]
· Handle customers inquiries promptly and accurately, listen to vehicle concerns and write repair orders. · Ensure repair orders and all paperwork is legibly and accurately completed, with all customer requests or points of concern d[...]
Greet prospective customers and determine the nature of their visit. Direct customers to the correct department or personnel, notify the appropriate Product/Service Advisor that a customer is waiting, or introduce the customers to advi[...]
Prepare the showroom and ensure it is in an attractive and desirable state at all times. Assist in greeting and welcoming customers and provide excellent customer service. Provide support to the Sales Department during the vehicle deli[...]
Analyze multiple data sources to effectively appraise vehicles. Purchase vehicles from a wide range of sources (Auctions, Private sales, Events, Business) Identify Damages via photos and report on vehicle value Meet with private sale c[...]
Handle customers inquiries promptly and accurately, listen to vehicle concerns and write repair orders. Ensure repair orders and all paper work is legibly and accurately completed, with all customer requests or points of concern docume[...]
Greet prospective customers and determine the nature of their visit. Direct customers to the correct department or personnel, notify the appropriate Product/Service Advisor that a customer is waiting, or introduce the customers to the [...]
Receive repair orders from dispatch tower/Service Advisor and perform work as outlined on repair order with efficiency and accuracy, in accordance with dealership and factory standards. Communicate with parts department to obtain neede[...]
Handling customer calls regarding appointment cycle, and ensuring all service appointments are scheduled when due. Review unconfirmed appointments in the system and contact customers to confirm several days prior to scheduled appointme[...]