Inside Sales/Warehouse Material Handler

Job summary

The role involves a dual-focus on inside sales, including customer service and order processing, alongside warehouse operations such as operating a forklift and managing inventory. You will be responsible for maintaining the showroom, assisting contractors, and ensuring efficient loading and unloading of building materials.

Job details

We are currently looking to fill a Inside Sales/Warehouse Material Handler position at our branch in Edmonton. This is a unique dual-role where the individual will work in both the sales and operations sides of the business. This position will play a key role on the sales desk selling building materials to our clients including general contractors, home builders, and drywall, insulation and roofing contractors and will also be expected to operate a forklift and work in the yard/warehouse in all weather conditions to load and unload building materials. INSIDE SALES (approx 70%) Greet customers, answer phone, respond to emails on the sales desk Provide assistance to customers through quoting and ordering process Produce packing slips for pick-up, delivered, or direct transactions Advise customers on use and care of merchandise Maintain customer files Execute the Customer Relationship Management (CRM) process Keep up to date with new products Accept payment as outlined by Sales Policy and Procedure Manual Organize showroom merchandise Review stocking levels and ensure quantity is reasonable Design Showroom for client purchase optimization Complete opening and closing tasks Other duties as directed by the Branch/Operations Manager WAREHOUSE MATERIAL HANDLER (approx 30%) Operate propane forklift to load and unload building materials Pick orders Serve pick up customers Maintain high level of communication with Sales desk Rotate inventory as required Prepare inventory for efficient cycle counts Maintain clean warehouse environment Requirements High School Diploma Previous experience in sales Able to lift up to 75lbs including drywall Excellent customer service Excellent communication skills (written and verbal) Must pass a pre-employment drug and alcohol test Must submit a satisfactory criminal record check What We Offer Base salary + commission Benefits package RSP matching contributions Education reimbursement Safety/clothing allowance Employee discount

What you’ll do

The role involves a dual-focus on inside sales, including customer service and order processing, alongside warehouse operations such as operating a forklift and managing inventory. You will be responsible for maintaining the showroom, assisting contractors, and ensuring efficient loading and unloading of building materials.

Requirements

Candidates must have a high school diploma and previous sales experience, along with the physical ability to lift up to 75lbs. Applicants are also required to pass a pre-employment drug and alcohol test and submit a satisfactory criminal record check.

Benefits

• Base salary
• Commission
• Benefits package
• RSP matching contributions
• Education reimbursement
• Safety/clothing allowance
• Employee discount

Listed skills

• Customer service · Preferred
• Product Knowledge · Preferred
• Forklift operation · Preferred
• Communication · Preferred
• Inventory management · Preferred
• CRM · Preferred

Other relevant skills

Identified from the job description. Confirm important requirements above.

• Inside sales
• Forklift operation
• Customer service
• Quoting
• Ordering process
• CRM
• Inventory management
• Communication
• Lifting
• Product knowledge
• Showroom management
• Order picking

Job areas

• Sales
• Construction
• Logistics
• Manufacturing
• Customer Service & Support

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