Account Manager - Plumbing

Are you sales motivated? Do you have the ability to develop long-term relationships with customers? Are you consistently in search of business opportunities? If so, we are currently in search of a sales-oriented person to join our team! You will be responsible for all outside plumbing sales, quotes, and after-sales service. Your major focus will be on growing our business by calling on and servicing an existing account base as well as developing new accounts in the plumbing sales industry. Travel may be required within the region. DUTIES AND RESPONSIBILITIES * Responding to inquiries and processing incoming calls and orders * Contacting current customers and identifying new products and potential upselling * Entering orders into the system and closing orders * Sourcing materials for customers when currently not in stock * Opening new accounts * Maintaining a knowledge base on current products and learning about new products * Providing product information, pricing quotations, and follow-up on quotes * Developing and maintaining positive customer relationships * Ensuring that customers are satisfied with order taking, product, pricing, deliveries, and overall service * Working closely with others to ensure customer needs are met SKILLS AND COMPETENCIES * Exceptional customer service * Ability to warm up and develop instant rapport with potential customers, develop long-term relationships, and generate referrals from your customers * Excellent interpersonal & communication skills, both verbal and written * Impeccable organizational skills with attention to detail * Time management & multitasking skills to serve several customers at the same time * Strong networking skills, outgoing personality * Excellent computer skills (Microsoft Office, POS, Email) * Self-motivated; able to function effectively both independently and as a member of a team * Proven ability to learn quickly and work effectively in a fast-paced work environment EXPERIENCE AND EDUCATION * Minimum grade 12 education required * Candidates should possess a minimum of two years’ sales experience (counter sales, inside sales, or outside sales) required * Post-Secondary courses in Plumbing preferred * Skilled in serving and negotiating with institutional and industrial purchasers, plumbing contractors, and the public * Knowledge of the plumbing industry or a background in plumbing products would be considered an asset * Valid driver's license is required WHY WORK FOR US * Company-paid benefits * Employee and Family Assistance Program (EFAP) * Profit sharing * RRSP match * Paid sick days * Career growth * #GIVEBACK Program * Personal Milestone Recognition Program * Safety shoe reimbursement * Perkopolis Partnership * Employee Referral Bonus Program * Employee discounts on plumbing, electrical and heating products OUR MISSION Supplying the right solutions at the right time with our expert customer care throughout Western Canada. OUR VISION Be the preferred wholesaler by providing superior customer experiences. FIND OUT MORE Check us out online: https://www.bartlegibson.com/ [https://www.bartlegibson.com/] Follow us on LinkedIn: https://www.linkedin.com/company/bartle-&-gibson/ [https://www.linkedin.com/company/bartle-&-gibson/] Like us on Facebook: https://www.facebook.com/bartlegibsonltd/ [https://www.facebook.com/bartlegibsonltd/] Follow us on Instagram: https://www.instagram.com/bartlegibsonltd/ [https://www.instagram.com/bartlegibsonltd/] Final candidates will be required to undergo an assessment and security screening, including a criminal record check. Employment is subject to screening completion that is satisfactory to Bartle & Gibson. #BG01

The Account Manager is responsible for managing outside plumbing sales, processing orders, and providing after-sales service to both existing and new accounts. They will focus on growing the business by identifying new opportunities, sourcing materials, and maintaining strong customer relationships.

Candidates must have a minimum of two years of sales experience and a valid driver's license. A high school diploma is required, while post-secondary courses in plumbing are considered an asset.

• Company-paid benefits • Employee and Family Assistance Program • Profit sharing • RRSP match • Paid sick days • Career growth • Giveback program • Personal milestone recognition program • Safety shoe reimbursement • Perkopolis partnership • Employee referral bonus program • Employee discounts

• Time managementPreferred
• Customer servicePreferred
• SalesPreferred
• CommunicationPreferred
• Microsoft OfficePreferred

Identified from the job description. Confirm important requirements above.

• Sales
• Customer service
• Relationship management
• Account management
• Negotiation
• Networking
• Time management
• Multitasking
• Communication
• Organizational skills
• Computer skills
• Microsoft Office
• POS systems
• Plumbing industry knowledge
• Inside Sales
• Outside Sales
• Organizational Skills
• Order Entry
• Valid Driver's License
• Self-Motivation
• Quick Learning
• Customer Service
• Computer Literacy
• Plumbing
• Time Management
• Upselling
• Detail Oriented

• Sales
• Customer Service & Support
• Construction
• Trades
• Plumbing Manager
• Account Manager (General)
• Commercial Sales Representatives
• Sales Representatives, Wholesale and Manufacturing, Except Technical and Scientific Products

Minimum education

High school

Minimum experience

2+ years

Posting language

English

Working hours

40 hours per week