Bilingual Account Executive (Inside Sales) / Gestionnaire de comptes

Why WM Canada? People are the driving force behind everything we do. From drivers and technicians to analysts, managers and corporate professionals, every employee plays a role in delivering essential services that support communities across Canada. Whether you're starting your career, growing your expertise or taking the next step into leadership, you'll find opportunities to build a long-term future at WM Canada. We invest in our people through training, development and opportunities to grow because we believe great careers are built, not found. In fact, many of our leaders began their careers in frontline and technical roles, reflecting our commitment to developing talent from within. Build a career that matters. At WM Canada, the work you do extends far beyond the office. Every day, our teams support the essential services that help communities thrive. Whether you're developing business strategies, supporting employees, serving customers, managing technology, driving growth or strengthening our brand, your contributions help power one of North America's leading environmental services companies. Why join WM Canada? Make an impact Help shape solutions that support communities, customers and critical infrastructure across Canada. Career growth that doesn't stand still Build new skills, explore new opportunities and grow within a company that values internal development and advancement. A culture built around people Join a collaborative team that invests in leadership, development and helping employees succeed at every stage of their careers. National scale. Local impact. Be part of a Canadian team backed by the resources, stability and opportunities of a North American industry leader. Rewards that grow with you Competitive compensation, retirement savings support, employee share ownership opportunities and programs designed to support your wellbeing. Why people stay Opportunities for career advancement Meaningful, purpose-driven work Strong leadership and development programs Industry stability and long-term growth A culture rooted in safety, integrity and accountability Build your tomorrow at WM Canada. Are you motivated by building customer relationships, growing existing accounts, and being rewarded for results? WM is looking for an Account Executive I to manage and grow an established portfolio of current customers. This role is focused on customer retention, account growth, service agreement renewals, and revenue expansion. You will not be starting from zero. You will work with existing WM customers to strengthen relationships, uncover new opportunities, and deliver solutions that support their business needs. This position offers a competitive base salary and is eligible for commissions. What You’ll Do Manage and grow a portfolio of existing WM customers. Build strong, long-term customer relationships through proactive follow-up. Identify opportunities to expand services and increase revenue. Renew, update, and secure customer service agreements. Partner with internal teams to resolve customer concerns. Maintain a high level of customer satisfaction. Why This Role Stands Out Existing customer portfolio — no need to build from scratch. Strong focus on relationship-building and account growth. Opportunity to increase revenue within current accounts. Base salary plus commission eligibility. Stable company, recognized brand, and long-term growth potential. A role where customer trust, follow-up, and results matter. What We’re Looking For: Required Qualifications High School Diploma or GED (accredited) 1-3 years of relevant work experience in a business-to-business or non-consumer sales environment (in addition to education requirement) and Bilingual (French & English) - For Quebec Applicants: We require a bilingual speaking executive because this role requires frequent interactions and communications with employees, customers and others who are located outside of Quebec. Preferred Qualifications Strong communication and negotiation skills. Ability to grow relationships and identify new opportunities. Customer-focused mindset with a results-driven approach. Experience with Salesforce or another customer relationship management system is an asset. Pay: The expected base pay range for this hybrid position is $55,000 - $57,500. This range represents a good faith estimate for this position. The specific salary offered to a successful candidate may be influenced by a variety of factors including the candidate’s relevant experience, education, training, certifications, qualifications, and work location. This position is for an existing vacancy. In addition, this position is eligible for commission. This role is designated as Hybrid which will follow the WM Office Policy requiring in office work and an option to work remotely one day per week Benefits At WM, each eligible employee receives a competitive total compensation package that includes medical, dental, vision, life insurance, and short-term disability. In addition, we offer a stock purchase plan, company matching on a RRSP, and more. Employees also receive paid vacation, holidays, and personal days. Please note that benefits may vary by site. If this sounds like the opportunity that you have been looking for, please click Apply. ABOUT WM WM (WM.com) is North America's leading provider of comprehensive environmental solutions. Previously known as Waste Management and based in Houston, Texas, WM is driven by commitments to put people first and achieve success with integrity. The company, through its subsidiaries, provides collection, recycling and disposal services to millions of residential, commercial, industrial, medical and municipal customers throughout the U.S. and Canada. With innovative infrastructure and capabilities in recycling, organics and renewable energy, WM provides environmental solutions to and collaborates with its customers in helping them pursue their sustainability goals. WM has the largest disposal network and collection fleet in North America, is the largest recycler of post‑consumer materials and is a leader in beneficial use of landfill gas, with a growing network of renewable natural gas plants and the most landfill gas‑to‑electricity plants in North America. WM’s fleet includes more than 12,000 natural gas trucks – the largest heavy‑duty natural gas truck fleet in the industry in North America. Healthcare Solutions provides collection and disposal services of regulated medical waste, as well as secure information destruction services, in the U.S., Canada and Western Europe. To learn more about WM and the company’s sustainability progress and solutions, visit Sustainability.WM.com. Equal Employment Opportunity For United States: WM is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, creed, religion, sex, sexual orientation, gender identity, national origin, age, disability, status as a protected veteran or any other characteristic protected under applicable federal, state, or local law. For Canada: WM is committed to the principle of equal employment for all applicants and employees, without discrimination on the basis of all grounds protected by applicable human rights legislation. Accommodations are available on request for candidates taking part in all aspects of the selection process. Please notify us if you require accommodation. Real ID In order to travel by air or access federal property, federal law requires individuals have a REAL ID or an acceptable alternative. This position may require the successful candidate to travel by air for business reasons or service federal property. Accordingly, successful candidates must have, or be willing to obtain, a REAL ID or TSA‑approved alternative. What is the value of a WM job? At WM we know that the value of a WM job is more than a paycheck. It’s a way to create opportunities for you and your family. This is why we are constantly working to make WM a great place to work and grow a career. We Are WM is what defines the perks of being in the WM family – from benefits, to resources and engagement activities. We are People First. We are Committed to Your Growth. We Are Investing in You. We are a Family. We are Stable. We are Always Working for a Sustainable Tomorrow.

The Account Executive is responsible for maintaining and growing revenue from current customers through strategic product sales and contract renewals. They must proactively manage customer relationships, resolve service escalations, and align company services with customer needs.

Candidates must have a High School Diploma or GED and at least 3 years of non-consumer based industry sales experience. Proficiency in both French and English is required for this Quebec-based role.

• Medical Insurance • Dental Insurance • Vision Insurance • Life Insurance • Short-term Disability • Stock Purchase Plan • RRSP Company Matching • Paid Vacation • Paid Holidays • Personal Days

• Bilingual communicationPreferred

Identified from the job description. Confirm important requirements above.

• Account Management
• Consultative Selling
• Negotiation
• Customer Relationship Management
• Bilingual Communication
• Revenue Growth
• Strategic Product Sales
• Conflict Resolution
• Contract Management
• Value Proposition

• Sales
• Environmental & Sustainability
• Customer Service & Support
• Management & Leadership
• Logistics

Minimum education

High school

Minimum experience

2+ years

Posting language

English

Working hours

40 hours per week

Office presence

4 days per week