Account Manager - Chemical Water Treatment Solutions

Job summary

Develop and optimize chemical treatment programs for water and process applications, conduct sample testing, and provide technical reports with recommendations to improve customer operations. Manage customer accounts and value plans, grow profitable recurring business, meet revenue targets, negotiate commercial terms, and advance sustainability and asset protection while following EHS policies.

Job details

Veolia Group is a global leader in environmental services, operating across all five continents with nearly 218,000 employees. Specializing in water, energy, and waste management, Veolia Group designs and implements innovative solutions for decarbonization, depollution, and resource regeneration, supporting communities and industries in their ecological transformation. Within this framework, Veolia's Water Tech Business brings together a dedicated team of experienced professionals committed to tackling the world’s most complex challenges related to water scarcity, quality, productivity, and energy. Together, we pursue a shared mission to create a more sustainable future. Job Description We're seeking an experienced Account Manager in CSM to work closely with customers across diverse industries, creating advanced chemical water and process treatment solutions. You'll be more than a sales professional – you'll be a trusted technical advisor developing deep customer relationships while delivering creative solutions that improve energy and water sustainability, optimize profitability, and enhance asset protection. What You'll Do Technical Innovation: Analyze, build, and optimize chemical treatment programs for Cooling Water, Boiler Water, Wastewater, Memchem, and Process Applications Strategic Communication: Conduct sample testing and deliver Technical Service Reports that analyze customer data, interpret results, and recommend improvement initiatives to enhance customer operations Value Creation: Execute our Account Management Excellence Program including Service Plans, Value Generation Plans, and Business Reviews to demonstrate measurable customer value Sustainability Leadership: Plan and communicate Veolia's Value Generation Plans through projects that drive water & energy sustainability and improve asset protection Revenue Growth: Meet and achieve annual revenue targets while managing margin reviews, price escalations, and commercial negotiations Business Development: Maintain a healthy sales funnel and secure new, recurring, profitable business opportunities for consistent year-over-year growth Safety Excellence: Work safely at all times, following all EHS policies and procedures Qualifications What are we looking for? Bachelor's Degree, or equivalent, in Biology, Chemistry, Environmental Science or Engineering/Technologist (Chemical, Industrial, or Mechanical), preferred. Or minimum 8+ years of direct experience in the field and water treatment industry will also qualify, high school education is required. Chemical water & process treatment experience 4+ years of technical sales experience with demonstrated success in account management, revenue growth, and customer relationship building Experience with consultative selling and technical solution development A full valid driver's license and willingness to travel (a learner’s permit or G1/G2 class will not qualify) Key Characteristics: Technical curiosity and superior problem-solving skills Proficiency in mathematical calculations and chemistry concepts Sample analysis and testing while demonstrating mechanical and electrical aptitude for small-scale equipment and instrumentation Strong interpersonal and communication abilities Customer-focused mindset with active listening skills Excellent time management in fast-paced environments Ability to work independently and as part of a collaborative team Comfortable working in industrial environments Openness to continuous learning and professional development Physical capability to lift and carry up to 45 lbs as needed (frequency varies by worksite) Additional Information Join a company that values Responsibility, Solidarity, Innovation, Customer Focus, and Respect. You'll have opportunities for comprehensive leadership development, career advancement, and the chance to make a meaningful impact on sustainability and environmental protection while leading a talented team. At Veolia, we realize diverse teams make smarter decisions, deliver better results, and build stronger communities. We’re an organization that champions diversity and inclusion at every rung of the ladder and are proud to be an equal opportunity workplace. We offer challenging and meaningful careers. Because our people are our greatest assets, we also offer competitive compensation and benefits. Compensation: The compensation range is tied to the market for similarly bench-marked roles. The range is not an absolute, but a guide, and offers will be based on the individual candidate’s knowledge, skills, experience and market conditions, as well as internal peer equity. Depending upon all the preceding considerations for the final selected individual candidate, the offer may be lower or higher than the stated range: $74,675 - $100,000 CAD. Artificial Intelligence (AI) Disclosure: We do not use Artificial Intelligence (AI) to screen, assess, or select applicants for this position. Vacancy Status: This posting is for an existing vacancy. Benefits: Medical, Dental, & Vision Insurance Starting Day 1! Life Insurance Paid Time Off Paid Holidays Parental Leave 401(k) Plan Flexible Spending & Health Savings Accounts AD&D Insurance Disability Insurance Tuition Reimbursement We also offer... Opportunity for advancement. A place to build a career! Training in valuable skills Opportunity for new challenges. We’re growing! Strong leadership team! As an inclusive company, Veolia is committed to diversity and considers all applications equally, without discrimination. ****Applicants are required to be eligible to lawfully work in the U.S. immediately; the employer will not sponsor applicants for U.S. work authorization (e.g., H-1B visa) for this opportunity**** Veolia does not accept unsolicited resumes from external recruiting firms. All vendors must have a current and fully executed MSA on file before submitting candidates. Any unsolicited resumes and candidate profiles will be deemed the property of the company, and no fee will be due. As an inclusive company, Veolia is committed to diversity and gives equal consideration to all applications, without discrimination.

What you’ll do

Develop and optimize chemical treatment programs for water and process applications, conduct sample testing, and provide technical reports with recommendations to improve customer operations. Manage customer accounts and value plans, grow profitable recurring business, meet revenue targets, negotiate commercial terms, and advance sustainability and asset protection while following EHS policies.

Requirements

Candidates should have chemical water and process treatment experience and at least four years of technical sales experience, with demonstrated account management, revenue growth, and customer relationship skills. A relevant bachelor's degree is preferred, or eight or more years of direct field and water-treatment experience with at least a high school education; a valid full driver's license and willingness to travel are also required.

Benefits

• Medical Insurance
• Dental Insurance
• Vision Insurance
• Life Insurance
• Paid Time Off
• Paid Holidays
• Parental Leave
• 401(k) Plan
• Flexible Spending Account
• Health Savings Account
• Accidental Death and Dismemberment Insurance
• Disability Insurance
• Tuition Reimbursement
• Career Advancement
• Professional Training

Listed skills

• Technical Reporting · Preferred
• Account Management · Preferred
• Consultative Selling · Preferred
• Business development · Preferred

Other relevant skills

Identified from the job description. Confirm important requirements above.

• Chemical Water Treatment
• Process Treatment
• Technical Sales
• Account Management
• Customer Relationship Building
• Consultative Selling
• Solution Development
• Cooling Water Treatment
• Boiler Water Treatment
• Wastewater Treatment
• Sample Analysis and Testing
• Chemistry
• Mathematical Calculations
• Technical Reporting
• Business Development
• Commercial Negotiation

Job areas

• Sales
• Environmental & Sustainability
• Science & Research
• Engineering
• Customer Service & Support