Inbound Sales Representative

Job summary

Call new leads within 60 seconds, understand their hearing or tinnitus concerns, explain available care, and book appointments with audiologists. Follow up with unreachable leads by phone and text, maintain accurate records in GoHighLevel, and meet goals for response speed, conversations, and attended appointments.

Job details

About us Please read this whole job description to qualify. Treble Health is an audiology company focused on tinnitus and hearing care. We are hiring in Canada for this remote job. We help people across the USA through telehealth and through our clinics in Charlotte, Philadelphia, Silicon Valley, New York, and New England. Many of the people who reach out to us have been struggling with hearing loss or ringing in their ears, and the first phone call they have with us matters a lot. The role We're building a speed-to-lead team. When someone fills out a form on one of our websites, you call them within a minute. You'll be the first real human they talk to: warm, clear, and helpful. Your job is to understand what they're dealing with, explain how we can help, and book them with one of our audiologists. You'll work out of our high-tech CRM and dialer, and you'll start on our telehealth tinnitus brand before expanding to our in-person hearing loss and tinnitus clinics. What you'll do • Call new leads within 60 seconds of a form fill during your shift • Have real conversations with people about their tinnitus or hearing concerns and book them with an audiologist • Follow up by phone and text with people you didn't reach • Keep clean notes and statuses in GoHighLevel • Hit daily goals for speed-to-lead, conversations, and appointments that show Who you are • 2+ years in phone-based sales or inside sales (hearing care, dental, LASIK, med spa, Medicare, or similar is a big plus) • Friendly and calm on the phone, especially with older callers • Comfortable asking for the appointment and handling "let me think about it" • Organized and quick with a CRM • Based in the U.S. with a quiet home workspace and reliable internet • Available full-time, Monday to Friday, for one of these shifts: 8:00am to 5:00pm ET, or 8:00am to 5:00pm PT • This is your only job. We're looking for people who want to be fully focused on this team. Compensation • $45,000 to $55,000 base salary • Monthly bonus for every appointment you book that shows to their appointment with the doctor • Full-time, W-2 Why you'll like it here • Inbound, warm leads only. No cold calling. • Meaningful work helping people get relief from tinnitus • Training from our patient care team and audiologists • A small, fast-moving team where your ideas get used How to apply Apply here, then call +1 ‪(415) 234-0711‬ and leave a 60-second voicemail telling us why you're great on the phone. We listen to every voicemail before we look at resumes.

What you’ll do

Call new leads within 60 seconds, understand their hearing or tinnitus concerns, explain available care, and book appointments with audiologists. Follow up with unreachable leads by phone and text, maintain accurate records in GoHighLevel, and meet goals for response speed, conversations, and attended appointments.

Requirements

Applicants need at least two years of phone-based or inside sales experience; experience in hearing care or similar healthcare services is a plus. They must be based in the U.S., have a quiet home workspace and reliable internet, be available full-time Monday through Friday for one of the listed shifts, and focus exclusively on this role.

Listed skills

• Objection Handling · Preferred
• Organization · Preferred

Other relevant skills

Identified from the job description. Confirm important requirements above.

• Phone-Based Sales
• Inside Sales
• Lead Follow-Up
• Appointment Booking
• Sales Conversations
• Objection Handling
• Customer Communication
• Active Listening
• Customer Relationship Management
• GoHighLevel
• CRM Documentation
• Speed-to-Lead
• Phone and Text Outreach
• Organization

Job areas

• Sales
• Healthcare
• Customer Service & Support