As one of Canada's leading tech-enabled firms, we bring unparalleled expertise in B2B & B2C call center outsourcing.
Sydney, Nova Scotia
At The Sydney Call Centre Inc. (SCC), we redefine excellence in the realms of Business Process Outsourcing (BPO) and Information and Communications Technology (ICT). As one of Canada's leading tech-enabled firms, we bring unparalleled expertise in B2B & B2C call center outsourcing. With a proven track record, we specialize in B2B lead generation, cultivating qualified prospects, and driving new business opportunities. 📞 Inbound & Outbound Call Center Services: Supercharge your sales resources without the need for additional staff. SCC offers scalable teams of talented sales professionals dedicated to telesales. Our Inside Sales Projects are meticulously crafted to produce best-in-class results, ensuring your company's full market potential is realized. 🔍 Our Specializations: • Inbound Customer Care: Delivering exceptional customer service that exceeds expectations. • Outbound Sales: Elevate your sales strategy with our outbound expertise. • Lead Generation: Unleashing opportunities through strategic prospect development. • Customer Win-Back: Reignite relationships and win back valuable customers. • Market Research: Gain insights that fuel informed business decisions. • Automation & Bots: Embrace cutting-edge technology for enhanced efficiency. 💡 Why Choose SCC? • Experience: Benefit from the wealth of experience that sets SCC apart. • Scalability: Scale your operations effortlessly with our flexible solutions. • Results-Driven: Achieve tangible, measurable results through our tailored services. • Tech-Enabled: Harness the power of technology to stay ahead in the competitive landscape. Ready to supercharge your growth engine? 🚀 Contact us today for more information or to receive a personalized quote for our inbound and outbound services. The Sydney Call Centre Inc. - Where Excellence Meets Innovation. #BusinessGrowth #CallCenter #BPO #ICT #SalesExcellence #canadaBPO
Remote · Saskatchewan, Canada
Handle inbound customer calls to provide technical support, resolve issues, and manage accounts. Identify sales opportunities to upsell or upgrade services while ensuring first-call resolution.
Remote · Canada
The role involves making outbound calls to existing and prospective customers to promote, sell, and upsell products and services. Responsibilities include managing accounts via internal systems and collaborating with teams to resolve customer issues while meeting performance goals.
On-site · Sydney
The representative will make outbound calls to prospective and existing customers to promote tailored products and services. They are responsible for closing sales, meeting targets, and maintaining accurate records within the CRM system.
Remote · Prince Edward Island, Canada
Engage with customers to recommend products, handle inbound inquiries, and identify sales opportunities for upselling. Maintain accurate customer records and collaborate with internal teams to resolve concerns and ensure satisfaction.
On-site · Sydney
Engage with customers via inbound and outbound calls to deliver tailored service solutions and resolve inquiries. Manage customer accounts, process orders accurately, and maintain detailed records following company procedures.
On-site · Sydney Indian Reserve No. 28A
Conduct inbound and outbound sales calls in Spanish and English to promote products and services. Identify customer needs, build rapport, and meet individual and team sales targets while maintaining accurate records.
Remote · Saskatchewan, Canada
Handle inbound calls to recommend products and services while providing exceptional customer support and help desk assistance. Manage customer accounts, process orders accurately, and collaborate with internal departments to resolve issues.
Remote · Saskatchewan, Canada
The role involves making outbound calls to prospective customers to present and sell company products and services. Representatives are responsible for achieving sales targets and recording all customer interactions within the CRM system.
Remote · United States
Perform outbound calls to prospective customers to present and sell company products and services. Maintain accurate records of all sales activities in the CRM and work toward achieving daily, weekly, and monthly targets.
Remote · Prince Edward Island, Canada
Handle inbound customer calls to provide professional service, technical troubleshooting, and account management. Identify sales opportunities to upsell services while ensuring first-call resolution for customer issues.
On-site · Sydney Indian Reserve No. 28A
Handle inbound and outbound customer interactions via phone, email, and chat to provide technical support and process sales. Document all interactions in CRM systems and ensure first-call resolution through effective troubleshooting.
On-site · Sydney
Handle inbound and outbound calls to educate customers on products and identify upsell opportunities. Manage accounts using internal systems and resolve customer issues while adhering to compliance standards.
Remote · New Brunswick, Canada
Perform outbound calls to prospective customers to present and sell company products and services. Maintain accurate records of all sales activities in the CRM and work toward achieving daily, weekly, and monthly targets.
On-site · Sydney
Perform outbound calls to potential and existing customers to promote and sell tailored products or services. Meet sales quotas while maintaining accurate records of customer interactions and following up on leads.
Remote · Sydney, Nova Scotia, Canada
Handle inbound and outbound calls to resolve customer issues and educate them on products and services. Identify renewal and upsell opportunities while maintaining accurate account records and ensuring first-call resolution.
On-site · Sydney
The representative will handle inbound and outbound calls to resolve customer issues, sell products, and provide information. They are responsible for accurately documenting orders, managing accounts, and maintaining professional communication with customers.
Remote · Nova Scotia, Canada
The representative will handle inbound and outbound customer inquiries, troubleshoot technical issues, and sell products to ensure a high-quality customer experience. They are responsible for account management, resolving customer issues, and effectively positioning products to meet sales targets.
Remote · Alberta, Canada
Conduct outbound and inbound calls to promote products and services while identifying customer needs. Maintain accurate records of interactions and ensure performance targets are met or exceeded.
Remote · Nova Scotia, Canada
The role involves resolving customer issues, providing technical support, and selling new products and services. Representatives are expected to manage accounts, handle customer interactions effectively, and ensure a positive customer experience.
Remote · Nova Scotia, Canada
You will perform outbound sales calls to acquire new customers and upsell existing ones while providing product information. Additionally, you will resolve customer issues, manage accounts, and ensure a high-quality customer experience through effective communication.