Wireless Sales Consultant

Job summary

Sell wireless and wireline products and services by identifying customer needs, meeting sales goals, following up for feedback, and promoting relevant additional offerings. Maintain merchandising, pricing, asset protection, and privacy standards while collaborating with the store team and resolving customer concerns.

Job details

Some of what you will do As a Wireless Sales Consultant, you are a champion of the customer experience in the wireless department. You enable our work, learn, and grow culture for our customers and associates. Passionate about wireless technology, you continuously grow your knowledge by committing to ongoing self-development and interact with the larger store team and other business units to share your expertise. Primarily a sales position, you help our consumers and business customers achieve their working & learning goals by sharing their knowledge, experiences, and enthusiasm on the latest wireless products, services, and trends. Specifically, you will: * Connect, share, and partner with customers, identify and convert wireless and wireline sales opportunities * Help customers by meeting and exceeding their needs. Be an expert with our product and services. Reconnect and follow up with customers to solicit feedback on sales; promote additional products and services that create value * Partner with the store team overall to create awareness of offers. Build enthusiasm for wireless and encourage referrals * Responsible for achieving personal sales goals * Maintain company merchandising standards, including current pricing * Support asset protection procedures and privacy standards * Stay updated through the various internal communication channels (mobile app, intranet, bulletin boards, etc) * Effectively resolves customer concerns and escalates to management when appropriate Qualifications Some of what you need: * 3 months to 1 year of wireless sales or sales experience * Customer focus and service orientation * Demonstrates strong selling ability * Demonstrates ability to coach others * Capacity to communicate with clients effectively using a variety of mediums * Ability to plan, organize and prioritize efficiently to effectively to handle their daily responsibilities and serve our customers * Technology savvy * Curious * Approachable * Passionate * Problem solver Some perks and benefits * Associate discount * Health and Dental benefits * RRSP/DPSP * Performance bonuses * Learning & Development programs * And more... We value transparency in our hiring processes. Please note, artificial intelligence may be used in certain stages to screen, assess, or select applicants, however, a human reviewer makes all final decisions. This posting is for an existing vacancy.

What you’ll do

Sell wireless and wireline products and services by identifying customer needs, meeting sales goals, following up for feedback, and promoting relevant additional offerings. Maintain merchandising, pricing, asset protection, and privacy standards while collaborating with the store team and resolving customer concerns.

Requirements

Requires 3 months to 1 year of wireless sales or other sales experience, strong selling ability, customer focus, and effective communication. Candidates should be technology-savvy, organized, approachable, curious, passionate, able to coach others, and skilled at solving problems.

Benefits

• Associate Discount
• Health and Dental Benefits
• RRSP/DPSP
• Performance Bonuses
• Learning and Development Programs

Listed skills

• Customer service · Preferred
• Problem solving · Preferred
• Product Knowledge · Preferred
• Sales · Preferred
• Communication · Preferred
• Prioritization · Preferred
• Coaching · Preferred
• Upselling · Preferred
• Conflict Resolution · Preferred

Other relevant skills

Identified from the job description. Confirm important requirements above.

• Wireless Sales
• Customer Service
• Sales
• Product Knowledge
• Customer Relationship Building
• Upselling
• Coaching
• Communication
• Planning and Organization
• Prioritization
• Technology Savvy
• Problem Solving
• Merchandising
• Asset Protection
• Privacy Standards
• Conflict Resolution
• Self Development
• Curiosity
• Artificial Intelligence
• Selling Techniques
• Internal Communications
• Enthusiasm
• Technical Acumen

Job areas

• Sales
• Retail
• Customer Service & Support
• Technology
• Wireless Sales Consultant
• Sales Consultant
• Commercial Sales Representatives
• Sales Representatives, Wholesale and Manufacturing, Technical and Scientific Products

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