Account Manager/Sales and Marketing Representative

Job summary

Manage multiple customer accounts and maintain high levels of customer retention and satisfaction. Reach out to prospective clients, develop customer loyalty campaigns, and update account details and service packages as needed.

Job details

Job Description Here we grow again! ShipShop is one of a kind shipping service provider. We help businesses by offering them the best possible shipping rates out there. Our A.I tool scans through hundreds of shipping service providers in order to find the most suitable shipping service for your business. Currently, we are looking for an Account Manager/Sales and Marketing Representative to take us to the next level! Requirements For This New Position Are As Follows: – Minimum one year cold calling business-to-business experience – Shipping industry preferred, but not mandatory – Minimum One-year Outbound Experience – Excellent English communication skills and clarity – Fluency in a second language (Farsi/French/Mandarin) would an asset We Offer The Right Candidates The Following: – $20 – $22/hour – full-time only based on experience + Commission (Lucrative commission structure) + Bonus – Full training provided – Unlimited commissions – Full benefits – Flexible work location – work from home/in the office – Monthly incentives – Uncapped income – Continuous coaching/training and development – Career development – opportunities for growth/management Only those qualified will be contacted for an interview. Good luck to all applicants! Job Types: Full-time, Permanent Benefits: Dental Care Extended Health Care Vision Care Work From Home Experience: Cold Calling: 1 year (Preferred) Sales: 1 year (Preferred) Shipping Industry: 1 year (Preferred) Outbound Call Center: 1 year (Required) Language: Farsi/Mandarin/French (Preferred) Job Duties: Manage multiple accounts, ensuring that a high level of customer retention and satisfaction is maintained Engage with multiple customers on a daily basis by reaching out to new clients and by developing campaigns for maintaining customer loyalty Record changes to customer accounts, update service packages, add accounts, and remove accounts as needed Work Remotely: Option available once training is complete. Job Category: Sales Job Type: Full Time Job Location: Toronto Work Remotely: Option available once training is complete.

What you’ll do

Manage multiple customer accounts and maintain high levels of customer retention and satisfaction. Reach out to prospective clients, develop customer loyalty campaigns, and update account details and service packages as needed.

Requirements

Candidates need at least one year of outbound call center experience and strong, clear English communication skills. At least one year of business-to-business cold calling is preferred; shipping industry experience and fluency in Farsi, French, or Mandarin are also preferred.

Benefits

• Dental Care
• Extended Health Care
• Vision Care
• Work From Home
• Commission
• Bonus
• Monthly Incentives
• Training And Development
• Career Development

Listed skills

• French · Preferred
• Account Management · Preferred
• Sales · Preferred

Other relevant skills

Identified from the job description. Confirm important requirements above.

• Business-To-Business Cold Calling
• Outbound Calling
• Sales
• Account Management
• Customer Retention
• Customer Satisfaction
• Customer Relationship Management
• Campaign Development
• Customer Loyalty
• Account Updates
• English Communication
• Farsi
• French
• Mandarin
• Shipping Services

Job areas

• Sales
• Marketing
• Customer Service & Support
• Transportation
• Logistics