Inside Sales Representative - Laird Plastics

POSITION: Inside Sales Representative About the role: The Inside Sales Representative is the backbone of our sales force. You will consult with new and existing customers to build your book of business through providing outstanding service to meet their plastics needs. The Inside Sales Representative at Laird Plastics will represent and sell the most extensive selection of trusted performance plastics brands, a solution-oriented strategy, and an unmatched commitment to our customers. What you’ll do: • Build and maintain strong customer relationships, loyalty, and retention through exceptional sales and service • Generate quotes, process orders, and follow-up with customers after orders close to ensure utmost satisfaction • Provide information regarding our products and services to inquiring customers • Place outbound calls to new and existing accounts identifying opportunities, decision maker(s), and related customer service needs • Collaborate with office and warehouse team members to confirm that orders are processed with accuracy and efficiency • Work in concert with the outside sales force to proactively increase market share • Assist with inventory management based on customer needs • Perform other duties as assigned We are looking for passionate leaders who bring initiative and creativity while putting the customer at the center of all they do! What you’ll need: • Strong business writing and verbal communication skills • Positive and enthusiastic attitude with an eagerness to learn and grow • Ability to work in an active, team-selling environment where priorities are continually changing • Exceptional interpersonal and negotiation skills • Excellent computer skills • High level of honesty and integrity • High School Diploma or GED required • (Preferred) BA or BS Degree (Business, Sales, Marketing, etc.) or substantial equivalent business experience • (Preferred) Plastics/industrial distribution experience • (Preferred) 1 year or more of commercial experience • (Preferred) Bilingual or strong French language skills How does Laird Plastics support you? About the Company: Plastics Family Americas consists of 16 separate brands, which provide comprehensive supply chain coordination to the industry's leading manufacturers, distributing plastic sheets, rods, and films through our 115+ locations. We proudly service major industries in aerospace, signage & print graphics, transportation, manufacturing, semiconductor, marine, military & government, medical and more! Benefits: We offer a competitive base salary, Profit Sharing, dental, medical, and life insurance, RRSP matching, tuition reimbursement, paid maternity and paternity leave, opportunity for growth, and more.

The Inside Sales Representative will serve as the backbone of the sales force by consulting with customers to build a book of business through outstanding service, generating quotes, processing orders, and providing product information. This role also involves placing outbound calls, collaborating with internal teams for order accuracy, and proactively working with the outside sales force to increase market share.

Candidates must possess strong business writing and verbal communication skills, a positive and enthusiastic attitude, and exceptional interpersonal and negotiation abilities, along with excellent computer skills and high integrity. A High School Diploma or GED is required, with a preference for a Bachelor's degree, prior plastics/industrial distribution experience, commercial experience, or bilingual/strong French language skills.

• Profit Sharing • Dental Insurance • Medical Insurance • Life Insurance • RRSP Matching • Tuition Reimbursement • Paid Maternity Leave • Paid Paternity Leave • Opportunity for Growth

• Customer servicePreferred

Identified from the job description. Confirm important requirements above.

• Customer Relationship Management
• Sales Generation
• Order Processing
• Customer Service
• Product Information Provision
• Outbound Calling
• Market Share Increase
• Inventory Management
• Business Writing
• Verbal Communication
• Interpersonal Skills
• Negotiation Skills
• Computer Skills
• Integrity
• Team Selling

• Sales
• Manufacturing
• Logistics
• Customer Service & Support

Minimum education

High school

Minimum experience

0+ years

Posting language

English

Working hours

40 hours per week