Everything for pets & pet parents in one place.
New York, NY
PetPlace, a subsidiary of IPH, is building a digital first pet e-commerce platform with the aim of connecting key market services such as adoption, lost pet and insurance to make pet care easy. Whether it be adoption resources, insurance coverage, lost pet protection, or informative content, we strive to be a one-stop-shop for all your pet parenthood needs.
Remote · Ontario, Canada
Handle inbound customer contacts about pet insurance products, coverage, policies, billing, and accounts; resolve concerns and maintain accurate records while following regulatory and internal requirements. Explain products clearly, recommend suitable coverage, meet service, quality, and sales expectations, and participate in ongoing training and coaching.
Remote · Ontario, Canada
Handle inbound customer contacts about pet insurance products, coverage, policies, billing, and accounts, while resolving concerns and maintaining accurate records. Explain products and policy processes, recommend suitable coverage, meet service and sales expectations, and follow insurance regulations and internal procedures.