Sales Manager - Lexus Port Moody

Job summary

The Sales Manager is responsible for overseeing all sales department operations, including deal negotiations, team training, and the execution of sales strategies. They must ensure high levels of customer satisfaction while meeting dealership sales goals and maintaining compliance with regulatory standards.

Job details

DRIVING POSSIBILITIES. Position: Sales Manager Status: Full-Time Dealership: Lexus Port Moody Department: Sales Compensation: $120,000 to $150,000 per year We are proud of our forward-thinking culture developed over 40 years of continuous improvement initiatives. OpenRoad is one of the largest and fastest growing automotive retail groups in the country (representing 23 brands across 44 locations) with a shared vision to become the national automotive leader in customer experience. As one of “Canada’s Best Employers” and “Best Managed Companies”, we are looking for team players who are excited to continually learn, work hard, and take ownership of their role. Our size doesn't define us, our people do. No one is just a number here, everyone matters, and our culture is the foundation of our success. If you love the idea of joining an organization with unlimited possibilities to accelerate your career, then apply to OpenRoad and grow with us today! A Career at OpenRoad Means You’ll Enjoy: Opportunity to work with a variety of OEM BRANDS including; Acura Audi, BMW, Honda, Jaguar, Land Rover, Lexus, Mazda, Mercedes-Benz, MINI, Porsche, Rolls-Royce, Subaru, Toyota, Volkswagen Amazing Incentives including but not limited to: Discounted Vehicle Purchasing Program, Boot Allowance, Employee Referral Program, Employer RRSP Matching Internal and external, training & development opportunities for skill-development and growth Be part of a collaborative, friendly and progressive work-culture with an emphasis on transparency, innovation, relationship and empowerment Comprehensive extended health and dental plan, tailored around Associate wellness Recognition and Engagement Events! ROLE & RESPONSIBILITIES: Analyzing, planning, controlling and executing all Sales Department operations Meeting and communicating customers for Manager introductions, conflict management and deal negotiations Structuring new + used vehicle transactions according to federal and provincial regulation and dealer + manufacturer guidelines. Working with sales associates daily to conduct 1 on 1 lead follow-up, strategy, training and success management Leading regular team meetings and participating in group level or manufacturer meetings Commitment to meeting and exceeding sales goals. Providing highest level of customer service to ensure satisfaction and retention. Developing and executing the selling cycle. Developing processes that align with sales goals and involve various departments. Training + coaching new and tenured Advisors on product knowledge, sales process, team objectives… etc. Daily check-in and check-out to ensure daily metrics are met. KNOWLEDGE, SKILLS, AND ABILITIES REQUIRED: Extremely self-motivated with unparalleled standards and strong leadership skills. Exceptional interpersonal skills, ability work effectively with all levels and departments of the organization. Very strong work ethic and consistent drive to perform Strong adherence to processes and understanding of management systems Strong presentation and public speaking skills Full commitment and accountability with completion of team initiatives, strategic plans, business campaigns, target achievements… etc. Familiar with Excel, PowerPoint, Word and other digital office platforms. Well organized and detail orientated. Minimum of 2 years automotive sales management experience, with a valid VSA License. Additional language skills considered a strong asset: Spanish, Mandarin, Cantonese, Urdu, Hindi, Farsi… etc. Experience with various automotive platforms. Ie: Reynolds, CUDL, Cox Automotive, vAuto, One-Eighty, CDK, Rapid Response, AutoTrader 1source, Rapid Recon… etc. A valid British Columbia Driver’s License with a good driving record. Performance Expectations Success in this role is measured by effective portfolio engagement, appointment creation, retention outcomes, and overall contribution to dealership sales objectives. Internal Candidates: To be considered, please complete and submit the Internal Endorsement Form available on SharePoint. Please ensure all required information is provided, as incomplete submissions may delay the application process Grow Your Career at OpenRoad! We are an equal opportunity employer that values diversity, inclusion, and respect in the workplace. We are committed to creating opportunities for our associates to learn, advance their careers, and reach their full potential. We thank all applicants for their interest; however, only those selected for an interview will be contacted.

What you’ll do

The Sales Manager is responsible for overseeing all sales department operations, including deal negotiations, team training, and the execution of sales strategies. They must ensure high levels of customer satisfaction while meeting dealership sales goals and maintaining compliance with regulatory standards.

Requirements

Candidates must have a minimum of 2 years of automotive sales management experience and hold a valid VSA License. A valid British Columbia Driver’s License and strong leadership, communication, and organizational skills are also required.

Benefits

• Discounted Vehicle Purchasing Program
• Boot Allowance
• Employee Referral Program
• Employer RRSP Matching
• Training and development opportunities
• Extended health plan
• Dental plan
• Recognition and Engagement Events

Listed skills

• Customer service · Preferred
• Leadership · Preferred
• Communication · Preferred
• Microsoft Office · Preferred
• Process Improvement · Preferred

Other relevant skills

Identified from the job description. Confirm important requirements above.

• Sales management
• Leadership
• Conflict management
• Deal negotiation
• Team training
• Strategic planning
• Customer service
• Public speaking
• Presentation skills
• Process improvement
• Automotive sales
• Performance metrics
• Microsoft Office
• VSA License
• Communication
• Presentations
• Planning
• Management
• Operations
• Product Knowledge
• Strong Work Ethic
• Innovation
• Microsoft PowerPoint
• Microsoft Excel
• Continuous Improvement Process
• Coaching
• Accountability
• Interpersonal Communications
• Sales
• Customer Service
• Strategic Planning
• Self-Motivation
• Empowerment
• Sales Process
• Valid Driver's License
• Sales Management
• Spanish Language
• Microsoft SharePoint
• Conflict Management
• Purchasing
• Good Driving Record
• Selling Techniques
• Mandarin Chinese
• Public Speaking
• Business Negotiation
• Automotive Sales
• Cantonese Chinese
• Lead Follow-Up
• Urdu Language

Job areas

• Sales
• Management & Leadership
• Retail
• Customer Service & Support
• Sales Manager
• Sales Manager (General)
• Sales and Marketing Managers
• Sales Managers

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