Sales Development Representative

Job summary

The Sales Development Representative will prospect for new leads and qualify marketing-generated leads to create sales opportunities. They will work closely with Account Executives across North America to set up qualified appointments and enhance sales capabilities.

Job details

Why N-able At N-able, we’re not just helping businesses be secure —we’re redefining what it means to be cyber resilient. Our end-to-end platform blends AI-powered capabilities and flexible tech stacks, so customers can manage, secure, and recover with confidence. But the real power behind it all? Our people. We’re a global crew of N-ablites, who love solving complex problems, sharing knowledge, and delivering solutions that actually make a difference. If you're into meaningful work, fast growth, and a team that’s got your back, you’ll be surrounded by people who believe in what they do—and in you. Please note this is a on-site role, therefore office attendance at the Ottawa Collaboration hub is a requirement. What You'll Do Prospect for new leads and qualify marketing-generated leads Work closely with Account Executives across North America Create sales opportunities by generating appointments for the wider Sales team Learn from our Sales Leadership, then utilize competent selling and influencing skills to set up qualified appointments Influence the sales process and enhance the current capabilities What You'll Bring The ability to work in a quickly growing industry and achieve targets An inquisitive mind and a willingness to learn Ability to interact and communicate with individuals at all levels of the organization Ability to manage time effectively, work independently and be intrinsically motivated A desire to collaborate, learn, and grow 1 year of retail, customer service, or professional experience preferred Past SaaS sales experience preferred, though not required Purple Perks What do we offer you? Medical, dental and vision – for employee, partner, and children! Generous PTO and observed holidays 2 Paid VoluNteer Days per year Pension Plan with company-contribution Employee Stock Purchase Program Discounted gym access at several local facilities FuN-raising opportunities as part of our giving program N-ablite Learning – custom learning experience as part of our investment in you About N-able At N-able, our mission is to protect businesses against evolving cyberthreats with an end-to-end cyber resilience platform to manage, secure, and recover. Our scalable technology infrastructure includes AI-powered capabilities, market-leading third-party integrations, and the flexibility to employ technologies of choice—to transform workflows and deliver critical security outcomes. Our partner-first approach combines our products with experts, training, and peer-led events that empower our customers to be secure, resilient, and successful. This position has a starting annualized OTE (On Target Earnings) at $64,000 per year, with a pay mix of 70/30 ($44,200 base/$19,200 commission). Actual starting pay is determined by a number of factors, including relevant skills, qualifications, and experience. #LI-JH1

What you’ll do

The Sales Development Representative will prospect for new leads and qualify marketing-generated leads to create sales opportunities. They will work closely with Account Executives across North America to set up qualified appointments and enhance sales capabilities.

Requirements

Candidates should have an inquisitive mind, effective time management skills, and the ability to work independently. While not required, 1 year of retail, customer service, or professional experience and past SaaS sales experience are preferred.

Benefits

• Medical insurance
• Dental insurance
• Vision insurance
• Paid time off
• Paid volunteer days
• Pension plan
• Employee stock purchase program
• Discounted gym access
• Professional development

Listed skills

• Time management · Preferred
• Customer service · Preferred
• Collaboration · Preferred
• Sales · Preferred
• Communication · Preferred
• Lead Qualification · Preferred

Other relevant skills

Identified from the job description. Confirm important requirements above.

• Prospecting
• Lead qualification
• Sales
• Communication
• Time management
• Independent work
• Collaboration
• Influencing skills
• SaaS sales
• Customer service
• Retail experience
• Influencing Skills
• Sales Leadership
• Intellectual Curiosity
• Workflow Management
• Sales Prospecting
• Willingness To Learn
• Resilience
• Cyber Resilience
• Artificial Intelligence
• Customer Service
• Software As A Service (SaaS)
• Selling Techniques
• Marketing
• Scalability
• Sales Process
• Time Management

Job areas

• Sales
• Software
• Technology
• Security & Safety
• Sales Development Representative
• Business Development Specialist
• Commercial Sales Representatives
• Sales Representatives of Services, Except Advertising, Insurance, Financial Services, and Travel