Account Manager

ACCOUNT MANAGER Dartmouth, NS (On-Site) MetOcean Telematics Limited (MetOcean) contributes to the worldwide effort to better understand, assess, monitor, and connect our planet. Our mission is to connect the world without limits. We ensure critical data is transmitted, received, and processed in the fastest and most reliable manner possible anywhere in the world. We value collaboration, innovation, achievement, and connection. We are a growing organization and looking for talented individuals to join our growing team. About the Role: We are seeking a full-time Account Manager to join our sales team. Reporting to the Director of Sales, the Account Manager will be responsible for the effective management and growth of existing customers, and will work closely with Sales, Production/Operations, Business Intelligence, Technical Support, and Finance to ensure efficient and effective Sales activities. Responsibilities include, but are not limited to: Manage and grow relationships within the existing MetOcean customer base. Identify and develop new sales opportunities to build pipeline and drive revenue growth. Respond promptly to customer inquiries and prepare accurate quotations. Prepare and submit RFP, RFQ, RFI responses and technical proposals. Develop a strong understanding of MetOcean's products and solutions to effectively position them within customer accounts. Build trusted customer relationships by serving as the primary point of contact for business and technical matters. Ensure customer satisfaction and long-term account success while supporting MetOcean's business objectives. Attend industry trade shows, conferences, exhibitions, and customer events to strengthen relationships and identify new opportunities. Maintain accurate customer and opportunity records in the CRM, following the MetOcean sales process. Develop and maintain sales forecasts and account plans to support business planning and revenue targets. Other duties as assigned. Technical and Non-Technical Skills: Goal-oriented with a proven ability to meet and exceed sales targets. Strong business acumen, organizational, and relationship management skills. Excellent customer engagement, communication, and interpersonal skills. Ability to build and maintain strong relationships with customers, colleagues, and key stakeholders. Strong understanding of technical products and services, with the ability to quickly learn complex offerings. Self-motivated, organized, and able to work independently with minimal supervision. Collaborative team player with a strong customer-focused mindset. Eligible to obtain Canadian and NATO security clearance. Willing and able to travel domestically and internationally as required. Education and Experience: Bachelor’s degree in business or related field. 1-2+ years of related experience in Sales/Account Management/Inside Sales of technical products. Experience with CRM (Salesforce/MS Dynamics). Experience in the Ocean Tech, Satellite, or Environmental sector considered an asset. About MetOcean Telematics: MetOcean Telematics is one of Nova Scotia’s and Atlantic Canada’s Small & Medium Top Employers! We are leaders in Satellite IoT-enabled solutions and design and manufacture right here in Dartmouth, NS. We are a global provider of innovative full-spectrum telemetry products, options, and solutions for environment, marine, defence, and security clients. We are committed to diversity and inclusion in the workplace, ensuring people feel comfortable to be themselves. We want our people to feel that all voices are heard. We treat each other fairly and with dignity regardless of race, national or ethnic origin, colour, religion, age, sex (including pregnancy), gender identity, sexual orientation, marital status, family status and disability/illness, or any other protected grounds. Check us out https://www.metocean.com/ No phone calls, unsolicited third-party recruiters, or agencies, please. MetOcean is an equal opportunity employer. We prohibit discrimination and harassment of any kind. All applicants will be considered for employment without discrimination. Thank you to all applicants for your interest in joining our team. While we truly appreciate the time and effort that goes into every application, only those selected for further consideration will be contacted.

The Account Manager is responsible for managing and growing relationships within the existing customer base while identifying new sales opportunities to drive revenue. They serve as the primary point of contact for business and technical matters, ensuring customer satisfaction and accurate sales forecasting.

Candidates must have a Bachelor's degree in business or a related field and 1-2+ years of experience in technical sales or account management. Proficiency with CRM software and the ability to obtain Canadian and NATO security clearance are required.

Identified from the job description. Confirm important requirements above.

• Account Management
• Sales Forecasting
• CRM
• Relationship Management
• Technical Proposal Writing
• Business Acumen
• Customer Engagement
• Pipeline Development
• RFP/RFQ Response
• Interpersonal Communication
• Strategic Planning
• Market Positioning
• Inside Sales
• Workplace Inclusivity
• Business Objectives
• Self-Motivation
• Quick Learning
• Business Intelligence
• Customer Relationship Management
• Management
• Business Planning
• Customer Service
• Communication
• Finance
• Sales
• Innovation
• Interpersonal Communications
• Operations
• Relationship Building
• Build Pipeline
• Request For Proposal
• Sales Process
• Salesforce
• Security Clearance
• Revenue Growth
• Customer Inquiries
• Internet Of Things (IoT)
• Goal-Oriented

• Sales
• Management & Leadership
• Technology
• Environmental & Sustainability
• Security & Safety
• Account Manager
• Account Manager (General)
• Commercial Sales Representatives
• Sales Representatives, Wholesale and Manufacturing, Except Technical and Scientific Products

Minimum education

Bachelor’s degree

Minimum experience

2+ years

Posting language

English

Working hours

40 hours per week