Inside Sales

Job summary

Manage and prioritize customer requests across multiple channels while providing appropriate solutions and product suggestions. Collaborate with outside sales staff and maintain up-to-date knowledge of product lines and pricing.

Job details

Inside Sales Status Regular, Full time Location St. John's, Newfoundland and Labrador JOB DESCRIPTION Interested? Daytime schedule: Monday to Friday. Known customer base, reliable and high-quality products. Opportunity for advancement. Do you have what we’re looking for? Experience in B2B sales. “People” person who puts customer satisfaction at the centre of every decision. Reliable, resourceful and committed. Very resilient and good at finding solutions. Here’s a typical day: Manage and prioritize customer requests coming through various channels (email, phone and online sales). Respond to customer needs and find appropriate solutions, based on the circumstances. Follow up as necessary and promptly inform key personnel of customer feedback (prices, products, service, etc.). Maximize sales to customers; suggest alternative and complementary products. Work closely with outside sales staff. Maintain skills and knowledge of product lines and systems used. May be required to negotiate special prices and terms with customers. - What’s in it for you We are a major player, involved in the energy transformation in Canada. Our dynamic work environment promotes autonomy and decision making and offers great career opportunities. What sets us apart is our: Annual profit-sharing offered to all in addition to our competitive compensation: rewarding accomplishments is part of our culture. A strong national network offering real opportunities to grow: our people make the difference. Among our benefits: Flexible group insurance plan customizable to your needs. Free health resources available 24/7: Telemedicine and Employee Assistance Program (EAP). Group RRSP with employer contribution and TFSA. Postsecondary Scholarship Program for our employee’s children. Charging terminals available at our facilities. Years of Service Recognition Program. Come build your career with us, a growing network where our people make it happen! Our recruitment process ensures equality and diversity. Please note that only successful candidates will be contacted.

What you’ll do

Manage and prioritize customer requests across multiple channels while providing appropriate solutions and product suggestions. Collaborate with outside sales staff and maintain up-to-date knowledge of product lines and pricing.

Requirements

Requires experience in B2B sales and a strong focus on customer satisfaction. Candidates must be reliable, resourceful, and capable of working in a fast-paced, resilient environment.

Benefits

• Annual profit-sharing
• Competitive compensation
• Flexible group insurance plan
• Telemedicine
• Employee Assistance Program
• Group RRSP
• TFSA
• Postsecondary Scholarship Program
• Charging terminals
• Years of Service Recognition Program

Listed skills

• Time management · Preferred
• Problem solving · Preferred
• Product Knowledge · Preferred
• Negotiation · Preferred
• Communication · Preferred

Other relevant skills

Identified from the job description. Confirm important requirements above.

• B2B sales
• Customer satisfaction
• Problem solving
• Communication
• Negotiation
• Product knowledge
• Resourcefulness
• Resilience
• Time management
• Inside Sales
• Outside Sales
• Product Knowledge
• Business To Business
• Decision Making
• Customer Service
• Employee Assistance Programs
• Sales
• Energy Transformation
• Telehealth

Job areas

• Sales
• Customer Service & Support
• Energy
• Administrative
• Inside Sales Representative
• Commercial Sales Representatives
• Sales Representatives of Services, Except Advertising, Insurance, Financial Services, and Travel