Inside Sales Representative - Residential

Job summary

The Inside Sales Representative supports residential sales representatives and existing customers by implementing sales strategies and developing project bids. They also provide after-sales service and assist in product selection based on technical requirements.

Job details

Under the Atlantic Sales Director's supervision, the Inside Sales Representative will support residential sales representatives and existing customers. Among other things, they will be required to participate in implementing various sales strategies. The Inside Sales Representative will also be required to participate in developing bids and after-sales service. What you will accomplish with us: Supporting the team of external representatives and existing clients Participating in the implementation of sales strategies with retailers or new and multi-unit construction projects Mastering the sales and marketing tools offered by the various suppliers and helping with their implementation based on the target market’s needs Participating in implementing sales policies in the network of branches Participating in the development of bids and project closures Assisting in the selection of products based on technical applications or specific needs Providing after-sales service to retailers or products’ end users What You Bring to Our Team: 1 to 3 years of relevant industry experience Specialized studies in building mechanics (high school vocational diploma in refrigeration or college diploma in building mechanics) General knowledge of building services Strong sales skills Organizational skills Timeliness Being able to communicate with customers effectively and systematically Compensation Information: Base Salary Range: $45,000 - $60,000 annually Supplemental Pay Types Include: annual bonus The final salary will be determined based on the candidate’s skills and experience, in compliance with applicable regulations. Competitive Benefits: In addition to a rewarding career within our team, we offer Medical and dental coverage from day one, along with short and long-term disability protection Contribution to a collective registered retirement savings plan upon starting your role. Wellness spending account An employee assistance program including psychological, financial, and legal support. Access to telemedicine from the beginning of your employment. Reimbursement of professional association membership fees. Early vacation program. Work–life balance supported through a hybrid work policy. For more than 70 years, we've been making a difference, in every degree. At Master, our people are the driving force behind our success. As Canada's largest HVAC-R distributor and one of North America's industry leaders, we're proud to bring together more than 2,000 employees across nearly 100 locations in Canada and the United States. Every day, our teams help deliver innovative solutions that improve comfort, energy efficiency, and building performance. Through collaboration, expertise, and a commitment to doing what's right, we create lasting value for our customers, partners, and communities. Guided by our purpose — Improving people's lives, in every degree — we empower our employees to grow, make a meaningful impact, and build rewarding careers in an environment where people, teamwork, and continuous improvement come first.

What you’ll do

The Inside Sales Representative supports residential sales representatives and existing customers by implementing sales strategies and developing project bids. They also provide after-sales service and assist in product selection based on technical requirements.

Requirements

Candidates must have 1 to 3 years of relevant industry experience and specialized studies in building mechanics. Strong organizational, communication, and sales skills are essential for success in this role.

Benefits

• Medical coverage • Dental coverage • Short-term disability protection • Long-term disability protection • Collective registered retirement savings plan • Wellness spending account • Employee assistance program • Telemedicine • Reimbursement of professional association membership fees • Early vacation program

Listed skills

• Customer service · Preferred
• Sales · Preferred
• Communication · Preferred

Other relevant skills

Identified from the job description. Confirm important requirements above.

• Sales
• Building mechanics
• Customer service
• Technical applications
• Bidding
• Project closure
• Marketing tools
• Sales strategies
• Organizational skills
• Communication
• Timeliness
• Refrigeration

Job areas

• Sales
• Construction
• Customer Service & Support
• Trades
• Manufacturing