Business Development Specialist and Sales

Job summary

Identify and pursue new business opportunities by researching markets, generating and qualifying leads, contacting prospects, and presenting event services. Manage the sales pipeline, prepare proposals and quotes, follow up with clients, maintain CRM records, track performance, and coordinate with event planners to support client satisfaction and revenue growth.

Job details

Company Description: Make It Happen Event Services Inc. is an event planning and coordination company that transforms client visions into memorable celebrations through creativity, care, and attention to detail. The team supports a wide range of events, including weddings, private celebrations, corporate functions, and community gatherings, offering services such as planning, coordination, décor, and event setup. The company focuses on truly understanding client needs, listening carefully, and managing all logistics to create welcoming, stress-free experiences. With a strong commitment to personalized service, Make It Happen enables clients to enjoy the moments that matter most while the team brings every element of their event vision to life. Role Description: The Business Development Specialist and Sales role is responsible for identifying and pursuing new business opportunities, nurturing client relationships, and supporting revenue growth for Make It Happen Event Services Inc. This remote position involves conducting market research, generating and qualifying leads, contacting prospective clients, and presenting event service offerings in a professional and consultative manner. Day-to-day tasks include managing a sales pipeline, preparing proposals and quotes, following up on inquiries, and collaborating with the event planning team to align solutions with client requirements. The role also includes maintaining accurate records in CRM tools, tracking performance metrics, and providing high-quality customer service to ensure client satisfaction and repeat business. Qualifications Candidates should possess strong Analytical Skills and Market Research capabilities to identify opportunities and understand client segments. Candidates should possess excellent Communication skills and a customer-focused approach to build rapport and convey service value clearly. Candidates should possess effective Lead Generation skills and proven ability in sales outreach, prospecting, and pipeline management. Candidates should possess solid Customer Service skills to support clients throughout the sales and event planning process. Relevant experience in business development, sales, or event services, preferably in events, hospitality, or related industries. Ability to work independently in a remote environment, manage time effectively, and meet targets with minimal supervision. Comfort using CRM systems, online communication tools, and basic office software to track leads and communicate with clients. Completion of post-secondary education in business, marketing, communications, or a related field is considered an asset.

What you’ll do

Identify and pursue new business opportunities by researching markets, generating and qualifying leads, contacting prospects, and presenting event services. Manage the sales pipeline, prepare proposals and quotes, follow up with clients, maintain CRM records, track performance, and coordinate with event planners to support client satisfaction and revenue growth.

Requirements

Candidates should have relevant experience in business development, sales, or event services, along with strong analytical, market research, communication, lead generation, and customer service skills. They should be able to work independently remotely, manage time and targets, and use CRM and office tools; post-secondary education in business, marketing, communications, or a related field is an asset.

Listed skills

• Time management · Preferred
• Customer service · Preferred
• CRM Management · Preferred
• Communication · Preferred
• Client Relationship Management · Preferred

Other relevant skills

Identified from the job description. Confirm important requirements above.

• Analytical Skills
• Market Research
• Communication
• Customer Focus
• Lead Generation
• Sales Outreach
• Prospecting
• Pipeline Management
• Customer Service
• Client Relationship Management
• Proposal Preparation
• CRM Management
• Performance Tracking
• Time Management
• Event Services

Job areas

• Sales
• Customer Service & Support
• Marketing
• Hospitality