Dealer Account Manager

Job summary

Manage and grow relationships with automotive dealers across assigned territories by onboarding partners, presenting products, and supporting program integration into dealer sales processes. Monitor account performance, provide training and service, resolve inquiries, coordinate internally, and identify opportunities to increase product adoption and sales.

Job details

Company Description Lions Auto Protection is a 100% Canadian-owned company specializing in automotive protection and warranty products. The management team brings over 75 years of combined experience in the automotive and warranty industry. This deep expertise allows the company to design products that reflect real-world dealership and driver needs. Lions Auto Protection focuses on tailoring solutions to diverse customer requirements and driving preferences, helping partners deliver reliable and competitive protection plans. The organization values long-term relationships with its dealer network and strives to provide responsive, knowledgeable support. Role Description The Dealer Account Manager is a full-time remote role responsible for managing and growing relationships with automotive dealers across assigned territories. This role includes onboarding new dealer partners, presenting product offerings, and supporting dealers in integrating Lions Auto Protection programs into their sales processes. The Dealer Account Manager will conduct regular virtual and phone check-ins, provide training and performance reviews, and assist with marketing and sales initiatives to drive product adoption. Daily activities include monitoring account performance, resolving dealer inquiries, coordinating with internal teams on pricing and program details, and preparing reports on sales trends and opportunities. The role requires a proactive approach to dealer engagement, identifying new business opportunities, and ensuring a high level of service and satisfaction. Qualifications Account management and relationship-building skills, with experience supporting B2B or dealer-based partners. Sales, negotiation, and presentation skills, including the ability to explain product value and close opportunities. Customer service and communication skills, with strong professional verbal and written abilities. Organizational, time management, and CRM/software skills to manage pipelines, activities, and reporting. Knowledge of the automotive or warranty industry, or strong interest and ability to learn complex products quickly. Comfort working remotely, with a high level of self-motivation, accountability, and independent problem-solving. Proven experience in dealer account management, business development, or a related commercial role is preferred. Post-secondary education in business, marketing, or a related field is an asset, but equivalent experience will be considered.

What you’ll do

Manage and grow relationships with automotive dealers across assigned territories by onboarding partners, presenting products, and supporting program integration into dealer sales processes. Monitor account performance, provide training and service, resolve inquiries, coordinate internally, and identify opportunities to increase product adoption and sales.

Requirements

The role calls for account management or related commercial experience, strong relationship-building, sales, negotiation, presentation, communication, organizational, and CRM skills. Automotive or warranty industry knowledge is helpful, while post-secondary education in business, marketing, or a related field is an asset; equivalent experience is accepted.

Listed skills

• Time management · Preferred
• Customer service · Preferred
• written communication · Preferred
• Problem solving · Preferred
• Organization · Preferred
• Account Management · Preferred
• Relationship Building · Preferred
• Business development · Preferred

Other relevant skills

Identified from the job description. Confirm important requirements above.

• Account Management
• Relationship Building
• B2B Sales
• Dealer Partner Support
• Sales Negotiation
• Product Presentations
• Customer Service
• Verbal Communication
• Written Communication
• Organization
• Time Management
• CRM Software
• Automotive Industry Knowledge
• Remote Work
• Problem-Solving
• Business Development

Job areas

• Sales
• Customer Service & Support
• Management & Leadership
• Marketing