Luxury Beauty Demo/Sales Consultant - YSL Beauty, Prada Beauty, Miu Miu

Job summary

Welcome and assist customers, demonstrate and recommend luxury beauty products, and deliver personalized service that supports sales and customer loyalty. Maintain product displays and inventory, collaborate with Sephora and L'Oréal teams, complete training, and submit accurate sales and store visit reports.

Job details

Overview We are seeking a dynamic and personable L'Oréal Luxury Division Beauty Ambassador to represent our prestigious brand in Sephora retail locations. This role involves engaging with customers, providing expert product demonstrations, and creating an exceptional shopping experience. The ideal candidate will possess strong communication skills, a passion for beauty, fragrance, and skincare, and the ability to connect with diverse clientele. Brands under the L'Oréal Luxury Division in Sephora include YSL, Prada, Miu Miu, Armani, Valentino, Azzaro, Victor & Rolf, Kiehl's, Youth to the People, Urban Decay, IT Cosmetics, Maison Margiela, and Lancome. Duties Greet and assist customers with professionalism and enthusiasm, ensuring an inviting environment. Conduct product demos and makeup applications to showcase the latest luxury beauty products. Provide personalized consultations to recommend suitable products based on individual needs. Maintain visual merchandising standards to ensure attractive product displays aligned with brand guidelines. Upsell products by educating customers on features and benefits to enhance their shopping experience. Demonstrate excellent customer service skills to foster brand loyalty and repeat business. Support inventory management and stock replenishment as needed. Collaborate with Sephora team members and fellow L'Oréal Ambassadors to achieve sales goals and ensure smooth store operations. Regularly use the brand training platform and educational resources to stay up-to-date on new product launches, business priorities, and client trends. Uphold professional communication with the L'Oréal Ambassador team, Sephora store teams, and Retail Sales Account Executive. Ensure accurate sales and store visit reporting on shift call reports. Requirements Previous retail sales experience, especially in beauty or luxury brands, is preferred. Strong communication skills in English; multilingual or bilingual abilities are a plus. Knowledge of makeup application techniques and product demos is highly desirable. Excellent organizational skills with the ability to manage time effectively in a fast-paced environment. Demonstrated sales aptitude with a focus on upselling and customer engagement. Strong interpersonal skills with the ability to connect with diverse clients and provide exceptional customer service. Basic math proficiency for handling transactions accurately. Ability to work flexible hours, including weekends or special events if required. Join our team as a L'Oréal Luxury Division Beauty Ambassador and be part of an innovative company dedicated to empowering individuals through beauty excellence! Must have reliable form of transportation to Sephora store locations (i.e. a car). We are looking for L'Oréal Beauty Ambassadors for the following locations: Sudbury Sault Saint Marie Thunder Bay GTA (Toronto, Mississauga area; Eastern GTA)

What you’ll do

Welcome and assist customers, demonstrate and recommend luxury beauty products, and deliver personalized service that supports sales and customer loyalty. Maintain product displays and inventory, collaborate with Sephora and L'Oréal teams, complete training, and submit accurate sales and store visit reports.

Requirements

Previous retail sales experience, preferably in beauty or luxury brands, and strong communication, customer engagement, and sales skills are preferred. Candidates should have makeup application knowledge, organizational and time-management abilities, basic math proficiency, flexible availability, and reliable transportation to Sephora locations.

Listed skills

• Time management · Preferred
• Customer service · Preferred
• Sales Reporting · Preferred
• Product Knowledge · Preferred
• interpersonal skills · Preferred
• Communication · Preferred
• Upselling · Preferred
• Inventory management · Preferred

Other relevant skills

Identified from the job description. Confirm important requirements above.

• Customer Service
• Retail Sales
• Product Demonstrations
• Makeup Application
• Personalized Consultations
• Upselling
• Product Knowledge
• Visual Merchandising
• Inventory Management
• Sales Reporting
• Communication
• Interpersonal Skills
• Time Management
• Organizational Skills
• Basic Math

Job areas

• Retail
• Sales
• Customer Service & Support