Inside Sales Representative

Job summary

Conduct outbound sales and prospecting, analyze customer accounts, and provide responsive phone support and product recommendations. Prepare and review quotes and orders, maintain accurate CRM records, and communicate order and shipping updates.

Job details

Inside Sales Representative – Automotive Aftermarket – Bilingual (French/English) Company: Keystone Automotive Operations of Canada, Inc. Location: Quebec (Remote) Position Type: Inside Sales / Automotive Aftermarket Account Development Language Requirement: Fluency in French and English Travel: Up to 10% for customer visits or trade shows, including occasional overnight stays Apply: Visit Keystone Automotive Operations of Canada, Inc. is seeking a motivated, customer-focused Inside Sales Representative – Automotive Aftermarket – Bilingual (French/English) to support customers remotely from Quebec. This role is ideal for a sales professional who enjoys consultative service and helping customers find the right solutions. Why Join Keystone? Use your language skills to support customers across a growing market Build valuable B2B sales and account-development expertise Access company-paid training and internal career opportunities About The Role As an Inside Sales Representative, you will support established customers and develop new business through outbound sales, account analysis, product guidance, and responsive service. What You’ll Do Conduct outbound sales calls to established customers and prospect for new business Review account activity to identify customer trends and sales opportunities Provide incoming phone support for customer service and technical questions Recommend products and alternatives and answer questions about parts, pricing, availability, warranties, delivery timing, payment methods, and company services Enter and review quotes and orders accurately, including pricing, quantities, shipping information, and supporting documentation Maintain current CRM information and communicate shipping dates, delays, and other order updates Meet established phone and activity standards and perform other duties as assigned What We’re Looking For Fluency in French and English, with strong verbal and written communication skills in both languages High school diploma or equivalent 1+ years of related call centre experience Proficiency with Microsoft Office and customer database systems Strong organization, time management, attention to detail, and ability to work comfortably under pressure Professional, tactful customer relationship skills Ability to work independently in a remote setting and collaborate effectively with a team Dependable attendance and flexibility to work variable schedules when needed Ability to occasionally lift or move up to 50 pounds Preferred Skills Automotive aftermarket industry experience Prior sales or account management experience College coursework or degree Experience training or educating customers on products, online tools, or system features Benefits and Perks Competitive compensation and sales incentive opportunities Medical, dental, vision, and wellness benefits Retirement Savings Plan with company match Paid time off and company holidays Expanded Employee Assistance Program resources through GreenShield+ Tuition assistance, employee referral bonus program, and employee discounts Internal growth opportunities and a collaborative, inclusive culture Who We Are Keystone Automotive Operations of Canada, Inc. is a division of Keystone Automotive Operations, Inc., North America’s leading distributor of specialty automotive aftermarket, RV, and marine parts and accessories. Our people-focused culture supports employee growth and is built on our Company Values: Commitment, Customer Service, Execution, Integrity, Leadership, Teamwork, and Fun. Apply Today Ready to put your French and English fluency to work building customer relationships and driving sales? Bring your energy, product curiosity, and customer-first approach to Keystone’s remote Quebec sales team—and grow your career with a North American industry leader. Apply today at

What you’ll do

Conduct outbound sales and prospecting, analyze customer accounts, and provide responsive phone support and product recommendations. Prepare and review quotes and orders, maintain accurate CRM records, and communicate order and shipping updates.

Requirements

Fluency in French and English, a high school diploma or equivalent, and at least one year of related call centre experience are required. Candidates should be proficient with Microsoft Office and customer database systems, communicate professionally, stay organized, and work independently in a remote setting; automotive aftermarket or sales experience is preferred.

Benefits

• Medical Benefits
• Dental Benefits
• Vision Benefits
• Wellness Benefits
• Retirement Savings Plan With Company Match
• Paid Time Off
• Company Holidays
• Employee Assistance Program
• Tuition Assistance
• Employee Referral Bonus
• Employee Discounts
• Sales Incentives

Listed skills

• Time management · Preferred
• Customer service · Preferred
• CRM Management · Preferred
• Attention to detail · Preferred
• Microsoft Office · Preferred

Other relevant skills

Identified from the job description. Confirm important requirements above.

• French And English Fluency
• Outbound Sales
• Account Development
• Customer Service
• Account Analysis
• Product Guidance
• Sales Prospecting
• CRM Management
• Order And Quote Processing
• Microsoft Office
• Customer Database Systems
• Written And Verbal Communication
• Time Management
• Attention To Detail
• Customer Relationship Management
• Automotive Aftermarket Knowledge

Job areas

• Sales
• Customer Service & Support

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