Front Counter Sales Representative

Job summary

Engage with customers to recommend automotive products and services, prepare quotes, and process sales transactions. Maintain customer relationships and handle inquiries to ensure a positive service experience.

Job details

Join Kal Tire as a Front Counter Sales Representative - Sales and Service Representative and help customers with their automotive products and services needs while delivering exceptional experiences. If you're passionate about the automotive industry and ready to grow your skills, we want to hear from you! This full-time, permanent role is based in our North Bay, ON store. Key Highlights of the Role Engage with customers by recommending tires and services, preparing quotes, and processing transactions to ensure a seamless experience. Collaborate with a dynamic and supportive team, benefiting from cross-training opportunities and professional growth. Leverage your industry expertise and passion for the automotive sector to build strong customer relationships and enhance product knowledge. Prioritize customer satisfaction by effectively addressing and resolving concerns to ensure a positive experience. Why Kal Tire? A proudly Canadian, people-first organization with global reach, our aim is that the career of every team member is supported by quality leadership, training, and opportunities for advancement. This position offers starting wages of $21.06 per hour . We offer a clear path for career advancement with wage increases along the way. Extended group health, dental, and vision benefits are available to all eligible full-time and part-time permanent employees. Participate in an RRSP (Registered Retirement Savings Plan) program with matching Profit Sharing (DPSP (Deferred Profit-Sharing Plan). Employee discounts on tires, services, and additional perks Responsibilities Assist customers with products and service needs, ensuring a positive experience Develop knowledge of Kal Tire’s products and services Prepare quotes, process sales, and handle pricing inquiries Meet sales targets by converting leads into lasting customer relationships Answer calls, set up appointments, and maintain accurate records Maintain a clean and safe work environment Qualifications At least 2 years of experience in sales or service-related roles Effective communication, problem-solving, and organizational skills Familiarity with automotive industry and eagerness to learn Adaptability and a commitment to safety Kal Tire uses AI tools to support parts of recruitment, including but not limited to job posting and pre-screening. All interviews and hiring decisions are being made by Kal Tire’s hiring managers and recruiters. Kal Tire is committed to fostering a workplace where everyone feels valued, included, and empowered to thrive. We embrace diverse perspectives and welcome applications from all backgrounds and experiences. If your qualifications align with the role, we'll connect with you to guide you through the next steps. Candidates considered for the role must be legally eligible to work for any employer in Canada. A Canadian Criminal Record Check may be required for certain positions as part of the final stages of the hiring process.

What you’ll do

Engage with customers to recommend automotive products and services, prepare quotes, and process sales transactions. Maintain customer relationships and handle inquiries to ensure a positive service experience.

Requirements

Requires at least 2 years of experience in sales or service-related roles. Candidates should have familiarity with the automotive industry and strong communication and organizational skills.

Benefits

• Extended Group Health Insurance
• Dental Insurance
• Vision Insurance
• RRSP Matching
• Profit Sharing (DPSP)
• Employee Discounts on Tires and Services

Listed skills

• Customer service · Preferred

Other relevant skills

Identified from the job description. Confirm important requirements above.

• Sales
• Customer Service
• Quote Preparation
• Transaction Processing
• Problem Solving
• Organizational Skills
• Communication
• Automotive Product Knowledge
• Lead Conversion
• Appointment Scheduling
• Product Knowledge
• Effective Communication
• Willingness To Learn
• Adaptability
• Automotive Industry
• Leadership Development

Job areas

• Sales
• Customer Service & Support
• Retail
• Trades
• Transportation
• Counter Sales Representative
• Car / Vehicle Sales Representative
• Commercial Sales Representatives
• Retail Salespersons

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