Commercial Account Executive

Job summary

Promote and sell Johnson Controls commercial security products, services, and technology, developing new customer accounts while identifying upgrades and upselling opportunities with existing customers. Manage prospecting and follow-up, process sales paperwork, and conduct post-installation check-ins to ensure customer satisfaction, retention, and referrals.

Job details

Build your best future with the Johnson Controls team As a global leader in smart, healthy and sustainable buildings, our mission is to reimagine the performance of buildings to serve people, places and the planet. Join a winning team that enables you to build your best future! Our teams are uniquely positioned to support a multitude of industries across the globe. You will have the opportunity to develop yourself through meaningful work projects and learning opportunities. We strive to provide our employees with an experience, focused on supporting their physical, financial, and emotional wellbeing. Become a member of the Johnson Controls family and thrive in an empowering company culture where your voice and ideas will be heard – your next great opportunity is just a few clicks away! Unleash your potential with the Johnson Controls team! As a global leader in smart, healthy and sustainable buildings, our mission is to reimagine the performance of buildings to serve people, places and the planet. Join our winning team and pave the way for a bright future. With our extensive reach across various industries worldwide, our teams are uniquely positioned to support and empower you. You will have the opportunity to develop yourself through meaningful work projects and learning opportunities. We strive to provide our employees with an experience, focused on supporting their physical, financial, and emotional wellbeing. Join the Johnson Controls family and thrive in a culture that values your voice and ideas. Your next incredible opportunity is just a few clicks away! Here's What We Have To Offer Competitive pay and commission. Paid vacation, holidays, and sick time. Comprehensive benefits package, including pension, medical, dental, and vision care - available from day one. Extensive product and on-the-job/cross-training opportunities, supported by our outstanding internal resources. Encouraging and collaborative team environment. Dedication to safety through our Zero Harm policy. JCI Employee discount programs (The Loop by Perk Spot). Company vehicle, tools, and equipment provided to complete all jobs. Scheduling and management support. What You Will Do The Security Account Executive – Security is responsible for promoting and selling Johnson Controls services and technology related to the security domain. This includes building relationships, closing new business for Johnson Controls and ensuring customer retention. This person is the Johnson Controls "brand steward", charged with telling the Johnson Controls story and clearly demonstrating that Johnson Controls is the leading electronic security provider. The position is responsible for securing profitable sales and upgrades to new Johnson Controls Commercial customers while maximizing customer satisfaction and retention by initiating post installation follow-ups. This rep will also have a commanding knowledge of our product line, as well as that of our services. How You Will Do It Adhere to current Johnson Controls policies, procedures, products, programs and services. In addition to uncovering upgrades and upselling opportunities within existing account base will be creating new market share by selling Johnson Controls products and services to new local commercial customers. Identify prospects utilizing creative lead-generating techniques and maintain productive working relationships with existing customers. Independently establish call plans and customer follow-up strategies and tactics, and consistently apply time and territory management techniques. Strong focus on developing new customer base. Follow up with prospects. Maintain an in-depth knowledge of complete line of products/services and customers' issues and needs through in-house training and reading/research. Process work order and complete all paperwork in accordance with approved and standardized procedures. Conduct post installation follow-up by contacting customer, ensuring commitments were met and affirming customer satisfaction once the customer has been in service. Obtain referrals. Required What we look for High school degree or diploma in related technical electronics equivalent required. Minimum 2 years of proven experience in the commercial security industry, in either a sales or technician role. Must be able to meet the requirements for Reliability Clearance. Experience designing, deploying and supporting customer solutions in a technology related field. Proficiency in Microsoft Windows environment, MS Teams, Salesforce, Compass (ERP) – adept at Excel spreadsheet formulas. Excellent oral, written and presentation skills with the ability to present to senior level executives within the customer and Johnson Controls organizations. Action and goal oriented to achieve results. Valid drivers' license with clean driving record. Ability to work a full-time schedule. Salary Range: HIRING SALARY RANGE: $46,000- $69,000 (Salary to be determined by the education, experience, knowledge, skills, and abilities of the applicant, internal equity, and alignment with market data.) This role also offers a competitive Sales Incentive Plan that will take into account volume and margin on a project, quarterly, and annual basis. This position includes a competitive benefits package. The posted salary range reflects the target compensation for this role. However, we recognize that exceptional candidates may bring unique skills and experiences that exceed the typical profile. If you believe your background warrants consideration beyond the stated range, we encourage you to apply. To support an efficient and fair hiring process, we may use technology assisted tools, including artificial intelligence (AI), to help identify and evaluate candidates. All hiring decisions are ultimately made by human reviewers. For details, please visit the About Us tab on the Johnson Controls Careers site at https://jobs.johnsoncontrols.com/about-us

What you’ll do

Promote and sell Johnson Controls commercial security products, services, and technology, developing new customer accounts while identifying upgrades and upselling opportunities with existing customers. Manage prospecting and follow-up, process sales paperwork, and conduct post-installation check-ins to ensure customer satisfaction, retention, and referrals.

Requirements

Requires a high school diploma or equivalent in a related technical electronics field, at least two years of commercial security industry experience in sales or a technician role, and the ability to meet Reliability Clearance requirements. Candidates must have technology-solution experience, proficiency with Windows, Teams, Salesforce, Compass ERP, and Excel formulas, strong communication and presentation skills, a valid driver's license with a clean record, and availability for full-time work.

Benefits

• Competitive Pay And Commission • Paid Vacation • Paid Holidays • Paid Sick Time • Pension • Medical Insurance • Dental Insurance • Vision Care • Company Vehicle • Tools And Equipment • Employee Discount Programs • Training Opportunities

Listed skills

• Time management · Preferred
• Microsoft Teams · Preferred
• Product Knowledge · Preferred
• Territory Management · Preferred
• Account Management · Preferred
• Microsoft Excel · Preferred
• Upselling · Preferred
• Salesforce · Preferred

Other relevant skills

Identified from the job description. Confirm important requirements above.

• Commercial Security Sales
• New Business Development
• Customer Relationship Management
• Customer Retention
• Upselling
• Lead Generation
• Sales Negotiation
• Account Management
• Time Management
• Territory Management
• Product Knowledge
• Customer Solution Design
• Microsoft Windows
• Microsoft Teams
• Salesforce
• Microsoft Excel

Job areas

• Sales
• Security & Safety
• Customer Service & Support