Key Responsibilities

Client Acquisition and Growth: Actively prospect and onboard high-net-worth individuals, asset managers, FinTech startups, and institutional clients to KuCoin’s platform. Leverage an existing client base to generate immediate revenue and expand KuCoin’s VIP client portfolio. Develop and execute aggressive sales strategies to meet or exceed quarterly revenue and client acquisition targets.

Relationship Management: Build and maintain strong, long-term relationships with VIP clients, ensuring high satisfaction and retention rates. Provide tailored solutions to meet clients’ trading, staking, and investment needs, positioning KuCoin’s services as their preferred choice. Conduct regular check-ins and personalized consultations to understand client goals and address their concerns.

Market Expansion: Identify and pursue new business opportunities within Hong Kong’s financial and regulatory landscape, focusing on crypto and wealth management sectors. Represent KuCoin at industry events, conferences, and networking sessions to promote our platform and attract high-value clients.

Collaboration and Reporting: Work closely with the marketing, product, and compliance teams to ensure seamless client onboarding and adherence to regulatory standards, including Hong Kong’s Securities and Futures Ordinance. Provide regular updates on sales pipelines, client feedback, and market trends to the Head of VIP Client Relations. Utilize CRM tools to track client interactions, sales progress, and performance metrics.

Qualifications

Experience: 2-4 years of experience in business development, sales, or client management within finance, cryptocurrency, or HNW client services. Proven ability to bring and manage an existing client base in the financial or crypto sectors. Experience in aggressive sales roles with a track record of meeting or exceeding targets.

Skills: Strong sales acumen with excellent negotiation and closing skills. Understanding of cryptocurrency markets, trading platforms, and client needs in the crypto or wealth management space. Exceptional interpersonal and communication skills to build trust with HNW and institutional clients. Familiarity with Hong Kong’s financial regulations and compliance requirements is a plus.

Attributes: Highly motivated, proactive, and results-oriented with a passion for driving revenue growth. Ability to work independently and thrive in a fast-paced, target-driven environment. Strong networker with the ability to leverage relationships to generate leads and referrals.

Education: Bachelor’s degree in Finance, Business, Economics, or a related field. Relevant certifications (e.g., CFA, FRM, or crypto-related credentials) are a plus.

Language: Fluency in English and Mandarin is required; proficiency in Cantonese or other languages is an advantage.