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Senior Market Manager

Telus14 days ago
Calgary, Alberta, Canada
Senior Level
Full-Time

About the role

Description   JOIN OUR TEAM   The Integrated GTM team is responsible for leading go-to-market frameworks and strategic alignment across TELUS' Consumer marketing organization — spanning Wireless and Wireline. We are at the center of the consumer organization, working with a large group of cross-functional stakeholders to ensure all marketing initiatives seamlessly support and drive our business priorities across all channels. We ensure that every initiative comes to life for customers and sales reps with clarity, consistency, and impact.   HERE'S THE IMPACT YOU'LL MAKE AND WHAT WE'LL ACCOMPLISH TOGETHER   As a Senior Market Manager, you'll lead Go-To-Market (GTM) coordination of major Wireless and Wireline marketing initiatives, bridging marketing strategy and operational execution. This role sits at the center of our GTM function, owning end-to-end launch readiness and ensuring seamless coordination across channels, commercial partners, and customer segments.   You'll own the orchestration of the entire GTM lifecycle — from plan through execution and post-launch feedback — while building scalable processes that enable consistent, high-impact delivery. You'll drive alignment across functions, partner with messaging, execution, and channel enablement teams, and serve as a trusted authority on GTM standards and execution rigor.   HERE’S HOW  

Project Leadership: Lead end-to-end GTM workstreams for major product launches and strategic initiatives, owning detailed workback schedules and ensuring thoughtful, coordinated execution across all channels

Strategic Planning & Governance: Develop and enforce comprehensive GTM frameworks and standards. Manage the master calendar and ensure all initiatives align to and support business objectives

Cross-Functional Alignment: Partner closely with commercial leads, messaging teams, channel enablement, and go-to-market execution teams to drive consistency, coordination, and effectiveness across the entire customer and rep experience

Launch Readiness & Execution Rigor: Ensure channel and customer readiness across key initiatives. Define clear accountability, timelines, and quality standards that enable seamless execution and post-launch optimization

Marketing Analytics & Optimization: Define KPIs to track program performance and GTM impact. Analyze market data, competitive intelligence, and customer insights to continuously sharpen GTM strategy and effectiveness

Process Innovation: Identify and drive enhancements to downstream processes, tooling, and workflows that simplify execution and enable the team to scale impact

Qualifications   YOU'RE THE MISSING PIECE OF THE PUZZLE IF YOU HAVE:  

University degree, preferably in Marketing, Project Management, Business Administration, Communications, or a related field

5–7 years of relevant marketing, strategy, or GTM experience in telecommunications or B2C industries

Proven ability to lead end-to-end initiatives with strong project management, organizational, and cross-functional coordination skills

Exceptional communication and storytelling abilities across verbal, written, and presentation formats for all organizational levels

Strong business acumen with the ability to analyze and understand core business KPIs

Experience engaging diverse stakeholders and collaborating with leadership to drive alignment

Strategic and creative thinking approach with ability to thrive in ambiguous environments and evolving priorities

Familiarity with pricing strategy, offer mechanics, or competitive positioning in telecom markets

Experience with marketing automation, process governance, or tooling enhancements that drive operational efficiency

About Telus

Telecommunications
10,000+
Founded in 1998

TELUS is a Canada-based telecommunication company that provides services such as internet, television and entertainment for commercial and residential sectors.

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