About The Role

The Global Delivery Partnerships team is on a mission to maintain our position as the number-one delivery partner for the world's largest restaurant brands. We manage the most strategic global relationships in the restaurant vertical.

We are looking for a sharp, experienced people leader to join our team as Manager, Global Partners. In this role, you will lead a team of Account Managers and Account Coordinators who own day-to-day corporate and franchise brand relationships with our most strategic QSR and restaurant partners. For the brands you manage, you will set the vision - short and long term - and build the strategy and drive day-to-day activities that enable your team to exceed our quarterly and annual goals. You'll succeed in this role if you thrive in fast-paced environments, are a coach at heart, and possess a spirit of curiosity that drives you to continually learn and teach.

The ideal candidate brings deep expertise in enterprise account management or partnerships, a proven track record of leading high-performing teams, and executive presence to represent Uber at the highest levels of our partner organizations.

What You'll Do

Team Leadership & Development Lead, coach, and develop a team ranging from Senior Account Managers to Account Coordinators, set clear performance expectations, deliver regular feedback, and conduct meaningful performance reviews Foster a culture of accountability, collaboration, and continuous improvement; drive adoption of best practices and use of tooling to improve team impact and efficiency Recruit, onboard, and retain top talent to build a best-in-class partnerships team Strategic Partnership Management Own the partnership strategy for your team's book of business, driving alignment across brand-level priorities and Uber's commercial goals Guide your team in building executive-level relationships with C-suite and senior decision-makers at partner organizations Serve as executive sponsor for select key accounts - directly engaging in high-stakes conversations, escalations, and strategic negotiations Lead or support high-value quarterly and annual business reviews, demonstrating ROI and identifying new growth opportunities Drive Commercial Outcomes Develop and implement joint business plans that unlock new revenue streams and strengthen long-term commitment to Uber's platform Identify and lead upsell and cross-sell opportunities across Uber's product suite (ads, promotions, integrations) Cross-Functional Collaboration Work effectively with internal stakeholders across Product, Marketing, Operations, Finance, and Legal Partner with Global Partner Ops and Analytics to develop performance insights, track KPIs, and surface recommendations to senior leadership Represent the voice of the customer internally and contribute to the broader GDP team strategy Basic Qualifications

6+ years of full time experience Experience in account management, partnerships, business development, or consultative sales Experience managing a team Proven track record leading and developing high-performing teams in a fast-paced commercial environment Bachelor's degree or equivalent experience

Preferred Qualifications

Experience in QSR, restaurant advertising, food delivery, or third-party marketplace space Background managing franchise or global enterprise brand relationships Experience working cross-functionally with Product, Marketing, and Operations at a high-growth tech company Track record of building scalable processes and playbooks that improve team performance Deep expertise in managing complex, enterprise-level partnerships with large global organizations Strong executive presence; ability to influence and build trust with C-level stakeholders internally and externally Demonstrated ability to drive commercial outcomes: quota attainment, revenue growth, and product adoption Excellent communication, presentation, and negotiation skills; comfortable leading high-stakes partner conversations Data-driven approach; strong analytical skills with the ability to translate insights into strategy Proficiency in Salesforce, Excel/Google Sheets, AI tools (such as ChatGPT, Gemini, etc.) Bilingual (French or other languages) is a plus

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