About the role
Gecko Alliance is a manufacturer and distributor of electronic control systems for the spa industry. Since 1989, Gecko Alliance has partnered with its customers from design through production to deliver customized and innovative technology solutions, including control systems, keypads, pumps, and accessories. We are looking for a strategic and results-driven Sales Account Manager to develop and strengthen relationships with key OEM customers. Reporting directly to the Global Sales Director, the successful candidate will play a key role in the growth of strategic accounts. This position is ideal for an experienced B2B sales and account management professional who is autonomous, structured, relationship-oriented, and able to build long-term business partnerships while collaborating effectively with a wide range of internal and external stakeholders.
Key Responsibilities Territory Development and Management : Drive business development across the assigned territory, covering Canada and the East-Central United States, including Kentucky and Tennessee, by managing and growing a network of OEM spa manufacturer customers ; Customer Relationship Management : Act as the main point of contact for OEM customers and build strong, trust-based relationships through proactive, regular, and professional communication with key stakeholders, including purchasing, sales, technical support, marketing, and other relevant teams ; Sales Development and Revenue Growth : Meet and exceed annual sales targets for the assigned portfolio by using a consultative sales approach. Lead price reviews, identify growth opportunities, and negotiate multi-year supply agreements; Cross-Functional Collaboration : Serve as a trusted advisor to customers on ongoing projects, quality initiatives, new product launches, and strategic planning. Coordinate the required internal support with sales, engineering, product management, operations, and finance teams: Internal Team Alignment : Work closely with external technical sales teams, sales operations representatives, and other members of the commercial team to ensure alignment with corporate objectives and smooth execution of business activities; Events and Industry Engagement : Participate in key industry events, trade shows, and private customer events to support promotional initiatives and strengthen the company’s market presence; Opportunity Analysis and Follow-Up : Meet regularly with customers to understand their challenges, identify tailored solutions, and maintain an up-to-date sales pipeline in the CRM to support reliable forecasting and sound budget planning.
Desired Experience and Qualifications University or college degree in business administration, management, engineering, electronics, or a related technical field. Equivalent professional experience of 10 years or more may also be considered; 5 to 7 years or more of experience in a B2B sales or account management role, with responsibility for a dedicated customer portfolio and specific revenue targets; Demonstrated success in account retention, business development, portfolio expansion, and achievement of commercial objectives; Previous sales experience with OEMs or manufacturers in the spa, pool, sanitaryware, or a related industry is considered a strong asset; Bilingual in French and English, both spoken and written, as this role involves direct interaction with a diverse North American customer base as well as internal engineering and operations teams; Proficiency with Microsoft Office and experience using CRM systems. Experience with Salesforce will be strongly valued; Excellent communication, presentation, and business relationship-building skills. Ability to influence both technical and commercial decisions with stakeholders at various levels within customer organizations.
Location The position is remote and ideally based near a major international airport with strong connectivity for business travel. This role requires travel approximately 1 to 2 times per month. During busier periods, travel may represent up to 50% of the role.