Top Benefits
About the role
Start Your Career with Westlock Motors!
Do you love being the go-to person for answers, and take pride in getting things done right the first time?
Westlock Motors is looking for a motivated, customer-focused individual to join our team as a Parts Advisor. In this role you will be responsible for selling parts to internal and external customers over the counter, online or over the phone.
Don’t Have Experience? No Problem!
If you bring a positive attitude, strong customer service skills, and an interest in the automotive industry, we’ll teach you the rest. This is your chance to build a long-term, rewarding career in an exciting industry!
More About the Role:
- Help customers (in person, on the phone, and online) find the right parts quickly and efficiently
- Order parts and provide information including their function, prices, application, and warranty
- Recommend companion parts and current promotions
- Process and fulfill online parts orders in a timely and accurate manner
- Assist with shipping and receiving, including verifying incoming shipments and preparing outgoing orders
- Communicate effectively with technicians and other departments regarding parts availability
- Assist with inventory organization and regular cycle counts
- Perform other duties as required
What You Bring:
- 3+ years’ experience delivering strong customer service
- Exceptional written and verbal communication skills
- Team-first attitude with the ability to work well independently
- Strong attention to detail and problem solving skills
- Previous experience working in automotive parts is an asset but not required as we are willing to train
- Valid Driver’s License
Why Work at Westlock Motors?
Working at Westlock Motors doesn’t feel like another job, it’s an opportunity to build a career with a team that feels like home.
- Competitive compensation with industry-leading health and dental benefits
- Employer-matched RRSP Plan
- Ongoing training and development
- A welcoming team that treats you like family
- Regular community involvement
- Other rewarding benefits such as regular social gatherings, travel rewards, employee pricing and more