Used Car Manager - Bolton Ford, Bolton, ON L7E 4C7 It's time to accelerate your career and lead a high-performing team to success! This could be your perfect opportunity! We’re seeking an experienced Used Car Manager for an exciting leadership role at Bolton Ford. This role is vital and would be responsible for leading, coaching and motivating a team and working directly with employees and customers to provide an amazing experience. What You’ll Be Doing: Build and coach your team towards achievement of expectations, objectives and goals. Coach, mentor and train Sales Reps to assist customers, answer questions, structure deals and/or payments. Follow the sales process. Solicit feedback from customers. Creates a customer focused environment and continuously strives to improve the customer experience. Ensures proper follow up of all potential buyers by developing, implementing and monitoring a prospecting and sales control system. Establishes and maintains standards for the delivery of vehicles to customers. Manage and control the dealerships total inventory investment. Follow vehicles through reconditioning, merchandising, and marketing process. Responsible for inventory wholesaling, vehicle acquisitions, inventory photos and descriptions, and trade appraisals of vehicles. Other duties as required. Skills & Qualifications: Progressive experience in vehicle retail sales. Experience in a supervisory role is an asset. Valid Ontario Driver's License and a Clean Driver's Abstract. OMVIC Certification. Excellent interpersonal, communication (verbal & written English) and customer service skills. Knowledgeable in a sales environment and management of a sales system funnel process Detail-oriented with a strong understanding of compliance and regulatory requirements. Why Work with Pfaff? Competitive Compensation - whether you are working in sales, service, parts, or in a support function, Pfaff offers a competitive compensation package. Health Benefits – full-time employees have access to health, dental, long-term disability and life insurance. Growth Potential – we want to support your success! We provide access to opportunities for growth in both Canada and the U.S. Stock Purchase Program - Pfaff employees can purchase the Lithia & Driveway stock (NYSE: LAD) at a discount. Pay: $100,000K - $150,000K per year Vacancy: This is an existing vacancy. We thank all applicants for their interest in Pfaff Automotive Partners – please note due to the volume of applicants, only those selected for an interview will be contacted. Please note: We do not use artificial intelligence (AI) to screen, assess, or select applicants at any stage of our recruitment process Pfaff Automotive Partners is an equal opportunity employer and is committed to providing accessible employment practices that are in compliance with the Accessibility for Ontarians with Disabilities Act (AODA). If you require accommodation for disability during any stage of the recruitment process, please indicate this in your application. At Pfaff, people are the heart of our organization, and providing a great workplace is an essential part of fueling our success. We have a 60-plus year history in Canada, with a reputation built on a passion for performance, a love of cars and the car business, and exceptional customer care. Now, as part of Lithia & Driveway, the largest publicly traded dealership group in North America, Pfaff is part of a network of over 300 stores in Canada, the U.S., and the United Kingdom. Our network offers high performing individuals nearly unlimited opportunities for advancement. With guidance from our mission, Growth Powered by People, we have created a workplace where employees can learn, grow, and succeed. Our experienced teams and innovative ideas drive our success, and we’re looking for more talent to join us on the open road of achievement.